"I recently order a hose for my 015 jaguar engine coolant overflow tank, talk to the.parts department and got the part number and order it. But I received the wrong part in the right package. But it was there mistake and I open up the package and now I'm not able to return it. I don't think that's right, sine it was there mistake. That's bad business on there behave."
"My family's company has been doing business with Hennessy Jaguar for over 34 years. Recently we noticed our cost on parts has gone up 60% in the past four months. I was shocked and disappointed at Hennessy for doing that to their wholesale customers. I found Jaguar Palm Beach and was so happy that they had the parts at the price we use to pay just four months ago at our local supplier. The parts arrived in a timely manner and the shipping cost wasn't too bad. The parts were packed with care and arrived exactly how they looked online. I am very happy with the service they provide and not to mention, the parts look up and diagrams are amazing! I have used their parts look up in the past and my mechanics also appreciate being able to look, point and let me know what part they need because of the amazing diagrams. Thank you we will absolutely be ordering from Jaguar Palm Beach in the future!"
"Ordered online over the weekend. It was processed Monday and received by Friday. They sent constant updates on the delivery. Highly recommend. "
"Some other Jag dealers had crazy high shipping for the tiny windshield washer port. Palm Beach Jag's reasonable shipping made the difference. "
"The parts manager verified the part I needed and the price was better than my local dealer. Part was shipped fast and the packaging was excellent."
"Send wrong part. Said the website was wrong but not their problem because it’s managed by a 3rd party. They said I had to pay for the return shipping. I would not be refunded the original shipping either. And a 40% restocking fee. I literally showed them pictures of the part on the website and pictures of what they sent me. Entirely different parts. They basically said oh well your screwed. Not our problem. "
"Opt out to use your virtual assistant and wondered off to parts unknown to successfully find the correct part!"
"Comprehensive part search tool"
"Using the vin# ensured I was receiving the right part for my 2005 Vanden Plas. Since dealers and many repair shops won't work on Jaguars before 2012, this was a great service and help to keep a great car on the road.
Thanks!"
"would rather not have to use paypal"
"Their parts service team is amazing and extremely helpful! Will use them again and again and again and "
"Parts department helped locate a hard to find part, verified fitment by VIN, and assisted in purchase. This transaction was smooth and reassuring."
"Ordered set of brakes none of the parts fit disgusting "
"Talked to customer service very helpful."
"NO BS , many other vendors had to cancel my order due to many excuses , this vendor delivered the parts as promised and kept me informed the entire time."