"This vendor waited a day before sending the PDF file I paid for, after telling me he'd send it ASAP. Subsequently it was a supplement only and then I was able to get the full document the next day after that. I was annoyed at waiting 2 days to receive the tech manual, but it was a great tech manual once I got it.
This vendor is in India and should have explained that he was not in his office due to the time zone difference. In this case his ASAP meant the next time he was in the office!"

"Buyer beware. I had the same experience of the previous reviewer. "This website appears to be a total scam. The guy advertises that he has service and user manuals for sale but that you should inquire about availablity." I inquired about an ESA 42" plasma Model PDP4294LV1 service manual. He quickly replied that he had it and all I needed to was send $7 to his Pay Pal account and he would send me a link to download the manual in PDF format. I sent multiple requests for the item, only one of which he replied to with "Today Sure you will get rEgards Chirag Shah". That was twelve days ago. I have initiated a complaint thru PayPal. As of 21MAY08 still no item, PayPal investigating. On 23MAY08 the $7.00 was credited back by PayPal: "We have concluded our investigation into your case and have decided in your
favor.

We were able to recover $7.00 USD and this amount has been credited to you.
Please allow five business days for this adjustment to be posted.""

"Buyer beware. This website appears to be a total scam. The guy advertises that he has service and user manuals for sale but that you should inquire about availablity. I inquired about a Sony Playstation service manual. He quickly replied that he had it and all I needed to was send $7 to his Pay Pal account and he would send me a link to download the manual in PDF format. I did and I haven't heard from him again despite a daily inquiry email since March 19, 2008."