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Customer service:
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Return/Replacement policy:
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Verified
5/5

2016-10-31

As ordered!

"I received everything that I ordered and it arrived in perfect condition. The quality of my items were very nice."


Verified
5/5

2016-10-30

"My order was fast and efficient "


Verified
5/5

2016-10-30

Mirrored vase of happiness

"I am happy with my mirrored vase. It matches my décor perfectly. I have received wonderful compliments on the vase. It came in the timeframe given and was packaged securely. I plan on ordering more products."


Verified
2/5

2016-10-29

Easy store to use, products not as described

"While JamaliGarden was a great site to shop at, find what I need, set up an account, and make a purchase, my order was for a set of stone placemats, and I was not happy with the products ordered.

The placemats are unacceptable and unusable as placemats. They are way too uneven to set anything on, and their backing is sticky and more like something used to retile a wall, instead of setting on a dining room table. They are also not dimensionally accurate, as 3 out of the 4 purchased are not straight.

This site might be great for products that you might reuse for a DIY project, but, for single products, I'd steer clear.
"


Verified
5/5

2016-10-26

Timely and efficient

"I ordered some bud vases recently, and they arrived in time, were packaged safely, and looked great for my event! I'll order again! "


Verified
5/5

2016-10-26

Surprised by the Speed

"I ordered containers for a client's artificial arrangement
on a Friday and had them in my shop on Monday
The containers were on sale and exactly as pictured on
Jamaligarden Website. I was surprised and very pleased
For a first time buyer. I will definately return for other needs.
"


Verified
5/5

2016-10-26

Very fast delivery !!

"Very fast delivery!!! Great service!!
"


Verified
5/5

2016-10-25

Great Quality, Fast Service!

"I initially ordered one vase from Jamaligarden and was so pleased with its quality and their fast service in sending out my order that I ended up placing a second order for an entire case of the same vase, which I decided will be used at my wedding! The second order arrived just as quickly as the first. The shipping of one item can be a little pricey at Jamaligarden, but I received a coupon with the first order of the single vase that I later applied to my second order of the case of vases that it ended up making the first order practically free. It was well worth it. I am very happy with the vases I purchased that I am considering placing another order for ones that are a bigger size to mix and match with the ones I have now. I've been looking for vases like the ones you have and no other retailer (either online or in store) carried these! Thank you so much!!! You guys are great!"


Verified
5/5

2016-10-24

Terrific Value and Service

"I ordered 18 twenty-four inch,silver, tulip vases that are twenty four inches tall, and 12 silver - faceted vases that are six inches tall. They were shipped and arrived two days after placing the order and looked beautiful. The price was the best I found advertised anywhere. I would definitely use Jamaligardens garden afain. "


Verified
5/5

2016-10-24

Always on time

"Long time customers of Jamali. Always super fast with delivery to us and handle special requests well. The best !"


Verified
1/5

2016-10-24

Returns are complicated and expensive! Product was filthy!

"I only opened one item and knew immediately that I wouldn't be able to use any of it. The brass was filthy and there was a pile of dirt inside the jar as well as trash. Their return policy is horrible! They charge a 15% restocking fee, they don't send a prepaid return label. It cost me $45 just in shipping the returns. They give you 10 days to return items or they don't accept it, and when I requested a Return Authorization Number (RAN), they sent it 3 days later only after I went online and messaged them in real time. Stick with Amazon, they understand and honor customer service. "


Verified
5/5

2016-10-24

"Speedy delivery and perfect products!"


Verified
5/5

2016-10-23

"Everything was great! The shipment arrived well packed and in expected time frame. The merchandise is great quality at a great price! What more could you ask for? Thanks!"


Verified
5/5

2016-10-23

"Averything was on time and packed really well as usual "


Verified
5/5

2016-10-22

Beautiful items

"So glad I found these tea light holders. They'll look beautiful for my wedding."