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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.45/5
Customer service:
4.38/5
Return/Replacement policy:
4.30/5

5/5

2019-08-31

On order

"Great price and easy ordering!"

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1/5

2019-08-21

Buyer beware

"Ordered a tool from this company Shipping time as promised. Tool was a butane heat gun when it was filled it leaked. Requested a replacement. Was told they do not replace. Return in original repackaging and they would refund and then I could reorder. Already paid for shipping now I have to pay to ship this back and then pay shipping again in the hope I do not another defective tool"


1/5

2019-08-12

Terrible Customer service/Wrong product sent

"JB Tools advertised a product falsely on Amazon. Sent me the product which was not advertised and than refused to refund my money. Unbelievable. I would never recommend this company!"

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5/5

2019-08-11

Very good

"Very good, easy to navigate, & pay transaction"

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5/5

2019-08-04

Buying parts

"Great, sent me right to the needed parts and quick checkout."

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5/5

2019-08-02

RMB-SST

"Found what I needed at the prices i was looking for."


3/5

2019-07-29

Payment

"Site easy to navigate. Pricing OK. Had difficulty completing payment. Took many efforts over several days"


5/5

2019-07-26

GREAT PRICES!

"SIMPLE ORDERING, GOOD PRICES
"

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1/5

2019-07-26

Buyer beware

"I spent $250 on a set of 12 inch American bass subwoofers and they came scuffed up they appear to be used . I reached out to the seller and they reassured me that they were knew and that they must’ve been scuffed by the manufacturer. you can clearly see they are used I don’t know by who nor do I care so now jb tools told me I have to pay out of my pocket to send them back gtfoh . If that’s how you people do business you don’t belong on amazon smh"

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5/5

2019-07-24

quick and easy order.

"Found what I needed, clicked on it to go into my carriage and checked out very quickly"

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5/5

2019-07-11

awesome transaction

"thanks yall for offering older stuff this is no longer useless"

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5/5

2019-07-10

Smooth ordering and great prices

"Great website with live inventory info. Easy ordering and great prices. Looking forward to receiving the items."

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5/5

2019-07-06

Great Products & Great Prices

"Website is easy to use and product information is complete. Checkout is well designed and runs smoothly. Signed up to be notified when one out-of-stock item becomes available. Hope it is credited to my order today, which was large enough to qualify for free shipping. "

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5/5

2019-07-05

can't print order details

"How do I print order details"


5/5

2019-06-21

stabby! stabby! stabby!

"Neck knives make great gifts for kids of all ages!"

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