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Product & services pricing
4.68/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.75/5
Customer service:
4.71/5
Return/Replacement policy:
4.91/5

5/5

2019-11-06

Easy ordering

"Clear and well designed website. Easy to navigate and to place an order. Bonus free shipping!"

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5/5

2019-10-27

Easy ordering and the price is right.

"Great job. No issues. Your site works great and free shipping on the item I ordered. Thank you."

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5/5

2019-10-22

Excellent selection

"I was looking for a specific type of product, but was unsure of which brand to choose. The item details and customer reviews aided my decision. Great price with free shipping also."

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5/5

2019-10-20

Ford Explorer

"Great price and fast shipping! Also, placing the order was quick and easy."


5/5

2019-09-29

3M compound

"very good deal!! service seems good as well"

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1/5

2019-09-11

gas cans for hurricane Dorian

"ordered 2- 5 gal gas cans that were promised to us on Sept 3 to fuel our generator prior to the hurricane Dorian. Jb tools changed our delivery date twice and we received the cans 3 days after the hurricane, so we had no power, no fuel for generator, and no gas cans, now they want $45 to return them, when I paid over $50 for them"

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2/5

2019-09-11

Slow shipping

"Ordered tool Monday, it's now Wednesday and it's still awaiting fulfillment.
Contacted them early this morning and a few more times during the day, so far no response.
This is my first order and my first impression isn't good.
"

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5/5

2019-09-01

1st time buyer , great price.

"will wait and see if all goes well, then i will send review."

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5/5

2019-08-31

On order

"Great price and easy ordering!"

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1/5

2019-08-21

Buyer beware

"Ordered a tool from this company Shipping time as promised. Tool was a butane heat gun when it was filled it leaked. Requested a replacement. Was told they do not replace. Return in original repackaging and they would refund and then I could reorder. Already paid for shipping now I have to pay to ship this back and then pay shipping again in the hope I do not another defective tool"


1/5

2019-08-12

Terrible Customer service/Wrong product sent

"JB Tools advertised a product falsely on Amazon. Sent me the product which was not advertised and than refused to refund my money. Unbelievable. I would never recommend this company!"

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5/5

2019-08-11

Very good

"Very good, easy to navigate, & pay transaction"

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5/5

2019-08-04

Buying parts

"Great, sent me right to the needed parts and quick checkout."

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5/5

2019-08-02

RMB-SST

"Found what I needed at the prices i was looking for."


3/5

2019-07-29

Payment

"Site easy to navigate. Pricing OK. Had difficulty completing payment. Took many efforts over several days"