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Product & services pricing
4.68/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.75/5
Customer service:
4.71/5
Return/Replacement policy:
4.91/5

5/5

2017-09-19

Only if more on-line purchases were this convenient?

"You had what I was looking for @ a reasonable price.
Bob
"


5/5

2017-09-18

Excellent service

"The product was available, easy to find and the checkout was quick and convenient."


1/5

2017-07-24

Scam

"I placed a small order of glue for about $15. Never received it. I emailed them several times and got no reply. They also don't provide a phone number probably. Excuse they are running a scam company. I called my credit card company and filed a complaint with them as well. Do not trust this company. "

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5/5

2017-09-14

Been looking

"I've been looking for this item, finally found it. Thanks for solving a problem for me."


5/5

2017-08-24

Excellent Website

"Just placed an order and the website was very easy to navigate. It will be interesting to see how the shipping time will be. If asked in the future I will give my honest evaluation of that part of the purchase experience."

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5/5

2017-09-11

Best Pricing and seamless interface

"Pricing for product the best I found and the ordering process was seamless! I'll be back!"

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5/5

2017-09-07

Impressive purchase

"J&B Tool provides excellent transaction. It is very easy and convenient to make the order."


1/5

2017-09-05

Horrible customer service

"I ordered a 700 dollar battery tester on JB tools and never received it. I went ahead and emailed them multiple times and only received one response. They send that the package was denied and returned to sender. I never got a slip saying it they tried to deliver, an email, nothing. I am very upset about this and will definitely never shop here again."

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5/5

2017-09-05

easy ordering

"easy navigation, will probably order from J&B Tool Sales again, Thanks

"

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5/5

2017-08-28

1st time buyer

"This was the first time buying from your company. It was very fast & easy.
"


5/5

2017-08-28

Shopping Cart

"Unable to complete sale with a credit card, had to use pay pal, unable to receive confirmation after clicking the Pay button. Hope I didn't duplicate my order, lease check your records to make sure"


5/5

2017-08-25

needed

"easy and quick............
"

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Overall product shipping and delivery process

5/5

2017-08-16

Frustrating...

"I do like the savings gained by the web...I save in several ways. However, I needed to increase my order and was unable to do so. I wanted to make the change within a few minutes of the original order, however, there was no way to make it happen on your end! Your email responses are, well, clunky, hard to understand and not immediate. Your decision to not have a phone or live chat left me paying more for shipping. Could have been an easy change and ended up with more time and more $s.
"


5/5

2017-08-14

Miter saw purchase

"The saw I purchased was 18 % cheaper than I could find it anywhere else. New in the box,1st quality, no issues and deleivered on time"


5/5

2017-08-10

tools

"very easy to order fast response"