ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.45/5
Customer service:
4.38/5
Return/Replacement policy:
4.30/5

5/5

2023-12-11

Great price

"Ordered tool chest, great price and free shipping! We will see how long it takes to get here."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2023-12-07

Wonderful

"Outstanding prices on a variety of products. "


5/5

2023-12-05

Great product

"Hard to find but worth the effort."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-12-03

Had it all.

"They have a very impressive selection and really great prices. Some things that I was shopping for were out of stock but it was okay because I found something I believe will workout even better! Impressive that they have that much selection. I was looking for an Ernst socket rail and found a setup to where I’ll have my sockets and ratchets on several different rails that I can organize to fit my setup. Will be buying anything I can from them from now on. Snap on was charging $50 for the socket rail from the same company that they were selling for $22!! Definitely worth the time it’ll take to make it to me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-11-22

great buy

"easy purchase , great buy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-17

thanks

"so good thank, speedy and safely "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-12

"Easy to follow instructions for online order and purchase ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2023-11-12

Not great

"Accepted text for discount went to apply said did not meet requirements. Nothing on link said anything about amount or requirements
Staying with Amazon
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-11

The prices are just right with free shipping on orders over $99. USD!

"I've bought with JB Tools on Ebay; however, the shopping experience direct has WAY MORE incentives and benefits! It alot easier when you join their membership, because you get point rewards! You can even use discount coupons and save an extra 10%! These are the best deals I've had in a while! I really do my research too! If your a mechanic or a professional builder of anything, I highly recommend JB Tools, direct website and their membership! You and your wallet will be glad you did! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-04

First order

"It was very easy to find the item I was looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-10-31

EASY PEASY ORDERING - LOW COST - BEST VALUE ONLINE

"Online research for item at local retailers when JB Tools link and ad of item with by far the best cost came up. Did some reading of many customer reviews and was satisfied JB Tools was the way to go.
So now just waiting for the item to arrive and hope the product is as good as the online experience!
SLIME TIRE INFLATOR Model# 40045
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2023-10-30

Have used on several occasions.

"everything has always been delivered in a timely matter, good quality and exactly as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-26

Excellent prices

"Amazing prices and the best selection with fast shipping..what more could you want."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-24

Large store with really great prices.

"I stumbled on JB Tools looking for painting equipment & am very surprised with the breadth and depth of their selection. I would have bought more, but I already had ordered some other parts. I am just getting into 3M's PPS 2.0 system & they had most of what I needed. They were missing one adapter, but had everything else and at better prices that any but high volume shops!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2023-10-24

service review JB Tools

"So, so,
Unclear if I got the fastest delivery by choosing Fedex ground for $12.95. The $7.95 option didn't say what
the delivery parameters were. I just assumed by choosing the higher 12 dollar option from Fedex that I MIGHT GET DELIVERY SOONER. Again, unclear here on what the prices, options, delivery parameters are. This is why I'd give JB only a 2 star rating. Hope I get the item in the next day or two instead of way over to next week. Who knows for sure? JB sure doesn't let you know. Hope things work out well in regards to delivery because I really needed the item bought when, without it, it holds up production with the item it's used on.
Sincerely, Van Fuhriman
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process