ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2017-03-23

Absolute best!! JeenJewels will go above and beyond - New Customers For Life

"Absolute best!! JeenJewels will go above and beyond - New Customers For Life


How can I begin to describe my journey to buy the perfect engagement ring. Tedious, Time Consuming and Long, I mean it, Long, Really Long. I mean c'on, you are looking for something that will be in the family, for life, for next generation. The pressure is on.


I'm the type of guy who will constantly second guess my own decisions, and his expertise and like to get explanations of EVERYTHING. JeenJewels were very accommodating, we must've sent over 50 emails over the course of 3 weeks. I would constantly change my mind in terms of diamond size, style, color, etc but Jeenjewels team was always there and happy to help me look for THE PERFECT Ring.


I highly highly recommend JeenJewels to anyone looking to buy an Engagement Ring, especially online. Jeenjewels had a wide selection which made it harder for me to decide. I loved working with them and found the ring I was completely happy, for a PRICE which was much lower than I expected.


I am now happily engaged and Fiance loves the ring. She shows it off every opportunity she gets. You have new customers for life.


Thank you JeenJewels.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-08-18

The Most In-Depth and Honest Resource To Buy Engagement Ring

"Initially, I spent an exorbitant amount of time researching different stores to get my Engagement Ring. After all, you don't buy it everyday. Reviewing in-store was always a painstaking process which took up a lot of time. I then did some additional research online and encountered JeenJewels--an online jewelry vendor.


I thought to myself I couldn't possibly purchase an engagement ring online. After a few months of browsing their online inventory, looking at Rings at local jewelers, I finally settled on purchasing one of the JeenJewels Princess Cut 1/3 Carat Rose Gold Bridal Set. JeenJewels was very helpful in guiding me through the process. I made the purchase online and felt a huge relief as a major step in my life was finally complete. The ring was set to arrive just in time before the July 4th weekend.


Later the next day (Friday), I started receiving email updates on my emails and the making process .


I received my ring. It was even more amazing than the what I had anticipated. Everyone repeatedly compliments me on how stunning and amazing the bridal set looks. My fiancé doesn't care much for shiny jewelry but even he finds himself mesmerized by how beautiful the ring is.


For anyone hesitating to make a purchase online from JeenJewels--DON'T! Their items are simply stunning with customer service to match. Words can't describe how thankful I am. I will certainly use them for my future purchase. (HINT HINT for my Fiancé, I can get another band to make my bridal set a TRIO wedding Set) :) Thanks JeenJewels


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-16

Best Online Purchase ever

"I love my engagement ring. I was so amazed by how beautiful the ring looked. I love it that how affordable my engagement ring came out to be. Your Half Carat diamond prices are totally the lowest prices I have ever seen online or in any stores. You all have made it a very pleasant experience for me. I cannot say how appreciative I am to you guys."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-18

"My husband got me this fantastic ring. The ring came with a matching wedding band. This was a big plus. My husband does not understand style or design. I am shocked and surprised that he was able to make such a great decision. This bridal set is out of the world. He contacted JeenJewels. Their prices matched his savings he wanted to use for my ring. This is absolutely beautiful. I get compliments every day. I always get a tickle when I get a compliment and I can see my husband smile and blush at his big purchase which he was more nervous than anything. Thanks JeenJewels. You guys are truly great offering beautiful rings at really affordable prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-22

"Perfect Investment to create a family heritage
I research. I spend time to search the web, stores, auction sites. its my hard earned money, I can't just buy anything unless I am absolutely sure. I found JeenJewels. The wedding ring set is absolutely beautiful and such a great price. I am still amazed. I am so happy that my hard work paid off so well. I was able to get this beautiful ring, such a big beautiful diamond and save money. Fantastic Low prices and Lovely selection of beautiful rings. Love it. thank you JeenJewels. XOXO
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-10

"JeenJewels, you guys are the best. You helped a guy who did not anything about rings and diamonds. You guys were recommended by my friend and I am so glad I came to you. Thank you so much. Had I known about you guys earlier, I could have been engaged a few months ago. Based on everything I saw at the mall and online, what I wanted to get for my queen, I had to spend months to budget for that. Now I am engaged almost 6 months ahead of time and I have money saved from the ring money for the cake and band. She saw the ring and honestly could not believe that I could buy such a beautiful ring. She is so happy. I didn't know it was possible but I think she loves me even more now. Thank you jeenjewels. You guys rock. Beautiful Ring, Great service and price I cannot believe. Thank you again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-08-02

"I love my wedding ring set. 3 RINGS. ":) With the budget I had, I was prepared to buy just the engagement ring. Then I found JeenJewels site. I love my bridal set. I couldn't believe the price. The set is absolutely gorgeous. I love it. After getting the set, I still had enough money to buy another wedding band and now I have a trio wedding ring set. I get a few compliments each day. I am sending at least 3 new customers your way. My 3 best friends are getting married in the next few months. I really really love you all. My first picture of the wedding frame are my Rings. They are lovely. Thank you thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2015-08-01

"This company is extremely shady. They say they're available 24/7 via the phone but their phones went months and months not working. When they finally started kinda working it went straight to voicemail. They never pick up!! Only way to communicate is through email or if you tell them to call you on your email. This company does not follow any of their policies written online. The time period they say they will ship the ring is completely false!! They will take more than a month to do anything!! Rings ordered have been delayed for months and months due to some situation that happened in their building. They do not communicate delay reasons to buyer and expect you to reach out to them to find out. DO NOT BUY their rings!! I WILL NEVER recommend such a pathetic place. We NEVER got our ring, it somehow got lost by their shipping company and NEVER made it to fedex. Their tracking number will say shipping info sent to fedex from a month ago but it will never update that fedex picked up after they "claim" it's shipped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-06-30

"I love the ring. I got bridal set for even less price than what I would pay for a ring at the stores. I checked them all. At the malls, local jewellers, everywhere. I was so nervous, I have never purchased something like this online. This is just perfect. I am so happy. Thank you JeenJewels. and before I forget, Your customer service is amazing. Thank you. I love you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-29

"Beautiful Ring. Much much beyond my expectations. I am so in love with it. It is absolutely beautiful. Looks amazing. Such a great deal. I am completely overwhelmed. Thank you so much JeenJewels. You guys are an absolute delight. Thanks again. I am engaged and I love my Ring. :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-22

"I was so nervous buying such a big ticket item online. wasn't sure. I thought about it like 100 times and when I hit purchase, I was like shivering. Just got my ring two days ago. It is more pretty than any words can describe. Best purchase I have made ever. I love it. Its beautiful. I might have paid like 3 or 4 times the price for something not even close to this beautiful ring. You have made my wedding shine like a star and I am the shining moon. heeheh. thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-03-10

"DO NOT BUY FROM JEENJEWELS!!!! It will end in heartache.

Please save yourself the awful experience we had and do not purchase anything from JeenJewels. My fiance purchased a bridal set from them and proposed to me during a trip of a lifetime. The ring had such sentimental value but after having it for a few days, I started to notice imperfections including a small chip in the main stone. We were told to ship it back for repairs. We sent the rings back (had to pay $20 for shipping) and then were told the replacement stone was not in stock so they SCRAPPED THE RINGS! They said they thought I wouldn't want the same rings back, despite us explaining that we were hesitant to return them in the first place because of the sentimental value. THEY THREW MY RINGS AWAY!!!!!! I am devastated. We were never consulted on how we wanted them to handle the fact that they didn't have the stone in stock. They just "assumed." They should have never told us to ship the rings back in the first place if they did not have the stone in stock.

All of this came after all of the trouble my fiance went through trying to get the rings in time. It took months and months to ship and he he got them just in time to take on our our trip. That trouble alone would have been enough to leave a poor review but now this. Absolutely awful.

Also their website stating they have the "best customer service" is a joke. I would bet that any positive reviews you read are written by the company themselves. JeenJewels is a joke. Do NOT buy from them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-05

" I have been looking for my ring for a long time. Its a big investment. I researched and found JeenJewels. You guys have been a god sent. You have such amazing engagement rings. I had a tough time deciding on which one to go with. and the best of all, I found such low prices that it all seemed to fit my budget. I did my research and you guys are the best. Thank you thank you thank you from a blushing bride. You made my wedding. Recommended to everyone I know. Thank you jeenjewels - Great company to work with.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-03-01

"DO NOT PURCHASE ANYTHING FROM THIS WEB SITE!!! There phone service does not work, the deliveries are not on time, and there "Custom Jewelery" looks like something out of a gum ball machine. I wasted 3 weeks getting the garbage they sent me, and another 2 getting my money back for the gum ball ring, which was not the one they advertised! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-17

"Its a scam do not buy! You will not get money back or ring.

They will ask you to send 2 payments as the first didn't go through then you are no longer protected by PayPal
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges