ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-12-06

"This site gave us no indication that an item was not in stock. Since we ordered these as Christmas gifts and in plenty of time to be delivered, we are obviously upset that we find out that the approximately shipping date is January 9!!! Not exactly in time for the holidays is it? Why except the order if it is not in stock. Many other sites give us this information when attempting to order. Would not use this vendor again unless they show in stock and follow through. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
2/5

2005-03-15

"I made a purchase from Jessica's Biscuit for my wife. I did not find a listing on ResellerRatings.com so I did a search and found some reviews on another site. The reviews were correct. The books we purchased were listed as new and I believe they were, however; I think one of them was a second or else they opened the case it was shipped in with a razor because there were slight cuts in the cover. Otherwise it was a pleasent experience. I will recommend Jessica's Biscuit but with reservation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site