"I am always skeptical when trying out a new online business, so it took awhile for me to make the decision to buy from Jet. I am so very happy that I did!! I could not believe not only the convenience, but how easy it was to use their site and all the money that I saved. The shipping was also very fast! I will definitely be a return customer. "
"I have made a few purchases on Jet and have had no issues and prompt shipments. Now for the bad, I recently purchased a rangefinder and got the rangefinder quickly. It was fulfilled by field supply company. I opened the package and saw on the box that it said that it was refurbished and opened the box and it also had a note stating that this is refurbished. This was supposed to be new. I called Jet and they sent me a return label and said they would check with the supplier on the issue. I sent the rangefinder back the same day. Waited a week and called about the return payment and said I should get it in a couple of days. It has been a month now and still no payment. Everytime I call it is the same thing you should see it in a couple days. Called today and they said the same thing. Looks like a good company to get things from if nothing is wrong but if something is wrong you are in trouble. Will not be buying again.
Non happy returns"
"Easy and great first time experience "
"Surprisingly all my items were delivered pretty quickly (yay). However one item took over a week which was strange (dog snacks). Other then that, great job on the logistics front!"
"I ordered from jet.com three weeks ago and on the day I was SUPPPOSED to receive my package, I get an email on August 17th telling me my package will be delayed and also that it has been damaged and will be sent back to the manufacturer or whatever. I give them sometime to fix the issue so I wait about a week and a half and I still don't have my package nor do I receive a single update regarding the delivery process. I sent an email to ****@**** regarding my issue and I was pleased to hear a response within a reasonable period of time thus the one star. Customer service deserves at least one star for replying to my email and kindly presenting me with a refund. I've read other reviews on this website, but am sorry to say I am not on the same page as them. Most give the website four or five stars with occasional three stars, but I guess they had better luck than I did. Sadly, I will not be shopping from this website in the future."
"I am so happy with my first time purchases I made lately. I'm glad I signed up for jet, love it!"
"This was my first order with Jet and I'm really happy. Restocked our typical household goods and everything arrived within 2 days, in perfect condition and under my usual budget. Plan on ordering again soon. "
"So excited to find the item I needed without having to buy more than I needed because the one item I wanted was only sold in a "variety" pack. I will definitely keep using Jet.com to solve my shopping nightmares."
"First time signing up and ordering from Jet.com on 25 Aug @ 11:25AM and all items were at my doorstep on 26 Aug @ 7:38AM!!!! Definitely will be placing future orders. I ordered smaller items as a first time customer and I am very pleased!!! Try it for yourself!"
"This was my second Jet.com order. As with the first, this one arrived quickly and in perfect condition. "
"The website is easy to use. I order my item and received it within a few days. No problems. "
"Very satisfied, no complaints will be a returning customer. Thanks."
"Great service! Quick turnaround."
"Got my product 2 days after ordering. Glad this was not a scam. Very happy!"
"The Windex product I. Used worked great. the speed in which I received it was really amazing."