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Verified
5/5

2016-04-26

Satisfied customer

"I'm a first time customer of Jet and let me say I am thoroughly impressed! My order arrived super fast and the price was just right. I will definitely be a return customer!"

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Verified
5/5

2016-04-26

Fast delivery

"Save lot of money and delivery was very quick "

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Verified
5/5

2016-04-25

Very good

"Fast! Cheaper! I will buy next time"

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Verified
4/5

2016-04-25

The best in no time

"Jet offers great products for a reasonable price, with on time delivery and great packaging. that's a thumbs up from me"

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Verified
1/5

2016-04-25

Accusing Poor Customer Service Loses a Customer

"I heard all good things about Jet.com mainly from commercials and a few friends. I tried to order $68 worth of merchandise single items and I was sent an email saying my order was cancelled. When I contacted them I was told an e-mail would be sent to me explaining why. This was the reason they gave me on the e-mail, one of the reasons listed "This may include using single-use promotional codes multiple times, activity indicative of buying items for resale, or otherwise using our site or services in an unintended way" They have no right to assume, or make those accusations. I gave them no reason as to think any of those. I ordered a single different item and got a good deal is what I thought. I will tell everyone they are worthless now. "

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Verified
1/5

2016-04-25

Awful customer service

"I purchased the summer baby wifi monitor and they shipped me the wide view non wifi monitor. I have a litter of prospective show dogs that I need to keep an eye on. I explained and asked them to please send the correct item I paid for. They refuse and say I must reorder the item. This is their mistake not mine and I need the item I ordered not the cheaper model they sent me."

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Verified
5/5

2016-04-24

Far exceeded my expectations

"I'm an avid Amazon.com user, so I was very surprised to see the same items I would immediately go to Amazon to buy, were significantly less expensive. Example: I buy a certain shampoo that was $7+ in the store, it was $6+ on Amazon, and it was $4.33 on Jet. Plus, with buying multiples and getting a discount for that, too, I was pumped. I ended up spending more than $35 on my first purchase, and I had a coupon if THAT were the case, too...so MORE discounts! It was fantastic. Then, add the 2 day shipping and it actually getting here in a little more than a day in a perfect package, I wish I could give Jet 6 stars."

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Verified
5/5

2016-04-24

no qualms here

"I've ordered from jet 4 times now, hundreds of dollars each time and a variety of products, not just the same one item over and over. It's always been a good experience- great prices, fast shipping, correct items... There was a false advertisement/typo on one thing I bought. It said "pack of 12" so I was expecting bulk and it was really only a single item that was sent, accidents happen, the customer service was great though- they responded quickly and the issue was resolved within a day- they let me keep the item and refunded my money. I recommend this site to everyone and will be doing a lot of my shopping through them."

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Verified
3/5

2016-04-23

3 out of 5 ain't bad

"I ordered 5 boxes of cat litter. The way they were packed two boxes came together in two separate boxes and the last came in a third box. The two boxes that had two boxes of cat litter in them were packed with one box under the other rather than side by side. This resulted in the two boxes on the bottom being smashed. So if you like your cat litter strewn all over the larger box then it was great. Otherwise, not so good."

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Verified
5/5

2016-04-23

"Priced right , delivery in just 2 days love your service!"

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Verified
5/5

2016-04-22

What I want!

"Jet had the items I can't find in stores. Fast delivery and great prices!!! I'm so happy ????"

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Verified
5/5

2016-04-22

Everything I Asked For

"Jet had a specialty food product (Italian Panettone) that was out of season and I could not find anywhere else. They had plenty in stock and the price was less than I normally pay, including shipping. They arrived on time, nicely packed and undamaged. Very satisfied with the whole Jet experience."

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Verified
5/5

2016-04-22

Speedy Delivery

"Order late one afternoon and boxes had arrived before 9AM following morning.
Much appreciated!
"

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Verified
5/5

2016-04-22

Great price and Fast delivery

"Great price and Fast delivery"

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Verified
3/5

2016-04-22

potential alternative to Amazon, once they work out the bugs

"My first order from Jet was great. Product was much cheaper than at Amazon and arrived next day with free shipping. They also sent me a 15% discount code for my next order, which convinced me to compare prices on several other things I needed. After finding that they had everything and prices were all about the same as Amazon's, before the discount, I filled my cart with enough stuff to get free shipping and tried to place an order only to be told that I didn't have enough "qualifying items" in my cart to get the discount. There was no indication as to which items qualified or why and the fine print with the coupon code was no help, so I scrapped the order and went back to Amazon since I have Prime service. I'll probably give Jet another try, but only if I see a relative bargain."

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