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Product & services pricing
4.68/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.63/5
Customer service:
4.58/5
Return/Replacement policy:
4.57/5
Featured Review


Verified
5/5

2022-05-19

beautiful

"Thank you I have received it and its beautiful. Thank you "

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Verified
5/5

2022-05-18

thanks for your patience

"Many thanks for your email and patience. I received my ring in due course.
Kind regards
"

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Verified
5/5

2022-05-18

can't wait to see

"Thank you so much for your help. I can't wait to see how it looks like when it Arrive to me. My Wife is excited as well and I Pray she will Love it!!"

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Verified
5/5

2022-05-18

received my order today

"Wanted to let you know I received my order today and it's beautiful I love it! Will be purchasing more from you guys thank you!"

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Verified
5/5

2022-05-18

The ring is beautiful

"I did receive my order today, thank you. The ring is beautiful "

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Verified
1/5

2022-05-14

Awful

"Don’t waste your money, the quality of everything is awful I got a ring a couple of months ago and the colour has faded completely and it looks so scratched and horrible the quality is just terrible. The customer service are useless as well they take forever to respond and then charge you £20 to send a product back then the fault is their own. Never waste your money here it’s an absolute scam and the jewellery looks nothing like it does in person compared to the website"

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Rep reply posted 2022-05-17
A rep from Jeulia, jeulia, has responded:

“Hi, we’re truly sorry about your experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we may help you resolve this issue.”


Verified
2/5

2022-05-13

Not what I ordered

"I ordered ring for my mums birthday . When I received it . It wasn’t the ring I had ordered and the ring was faulty.
I will admit the customer service was great. But very unhappy I didn’t receive what I ordered in the first place
"

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Rep reply posted 2022-05-14
A rep from Jeulia, jeulia, has responded:

“Hi, thanks for the messages. We are sorry about the experience and understand your frustration. Our goal is to provide you with the best possible shopping experience. Can you please contact our Customer Satisfaction Team with your order number? We will check and try to give you a satisfactory solution. Thanks so much for your understanding. Looking forward to hearing from you soon. ”


Verified
5/5

2022-05-12

Pure perfection

"Great, thank you so much! I received my ring today and I LOVE IT!!! Pure perfection!!! Thank u so VERY MUCH !!!"

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Verified
5/5

2022-05-12

Beautiful piece

"First, omg, thank you for being a real company and actuality shipping what I paid for!!! Beautiful piece, decent price, and quick delivery. I would definitely buy from you guys again!!!"

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Verified
5/5

2022-05-12

excellent customer service

"Love my rings great quality, excellent customer service , I was very satisfied with the product and the packaging was great. I would recommend to anyone that’s looking for good jewelry, I will definitely be ordering from you again.
Thank You
"

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Verified
5/5

2022-05-12

good condition

"Hi, my butterfly arrived in good condition
I am very pleased with it and will order again
Thank You
"

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Verified
5/5

2022-05-11

customer service

"I am very impressed with your customer service.thank you so much."

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Verified
5/5

2022-05-11

Pictures do not do it justice

"I was so excited to receive my jeulia !! Pictures do not do it justice. It’s absolutely gorgeous. Great quality !! I’ll be ordering more !!"

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Verified
5/5

2022-05-10

I love the threader

"I received the two pairs of earrings I ordered from you today. I love the threader. It’s so light. The magic curve drop earrings is also very pretty. I was very surprised at how long the stones piece on it was. "

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Verified
5/5

2022-05-10

it is wonderful

"I did receive my order today and it is wonderful. Thanks so much"

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