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Product & services pricing
4.60/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.56/5
Customer service:
4.51/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2021-04-27

The website pictures do not do it justice!

"Just got our ring - The website pictures do not do it justice! Customer service was amazing at answering emails and questions. Extremely happy with the ring!! "

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Verified
5/5

2021-04-27

I love my wedding ring

"I love my wedding ring got married 8/17/2019 have never taken my ring off, wear it in the shower, washed hands do hair and much more with grease and all and my ring still looks amazing, I get compliments all the time ! it’s almost been two years and no fading now green finger  thank you guys so much my husband did a great job "

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Verified
5/5

2021-04-27

Thank you again so much.

"I received 2 of my rings from this order. I know you were saying that the 3rd one was still in the making.  THANK YOU SO MUCH!!
And I just want to share with you that I did put in another order.. lol
I absolutely love you guys and your jewelry.
Thank you again so much.  
"

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Verified
5/5

2021-04-27

Got it and what a absolutely beautiful job at presentation

"Got it and what a absolutely beautiful job at presentation. My daughter loved her necklace. I will definitely order again "

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Verified
5/5

2021-04-27

I just recurved mine the other day

"I just recurved mine the other day and I am in LOVE with it !"

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Verified
5/5

2021-04-27

I received my ring and It is so beautiful

"I received my ring! It is so beautiful! My fiancé did a fantastic job picking this ring out. I constantly get compliments. I can’t take my eyes off of this ring and it also arrived within a week in the mail! Thank you"

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Verified
5/5

2021-04-27

I'm so glad i didn't cancel

" I'm so glad i didn't cancel....i ordered band rings and they are amazing.....great quality....just beautiful....i will order from them again definitely.....and they did respond quickly when i emailed them so having to wait was the only bad part and i now feel it was well worth it!!"

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Verified
5/5

2021-04-27

It’s is gorgeous

"It’s is gorgeous. I am definitely ordering again!!!! Thank you thank you so much! You guys are the bomb!!!!! I’m telling all my friends and family. "

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Verified
5/5

2021-04-27

Absolutely beautiful pieces

"Absolutely beautiful pieces, I'll definitely order again!"

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Verified
5/5

2021-04-27

I have these and the ring and I LOVE them!

"I have these and the ring and I LOVE them! They look just like starry night. Great quality and I get lots of compliments "

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Verified
1/5

2021-04-26

Buyer Beware

"I received damaged merchandise and this company’s customer service has made the return process an absolute nightmare. The bracelet quality is very poor and the customer service is horrendous... I will be following up with AG, Better Business Bureau, Customer Affairs and my credit card company. "

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Verified
1/5

2021-04-22

Horrible experience

"I placed my order 11 months ago and still have not received it . I contacted Jeulia 3 times and still have yet to receive a refund. They have stopped responding to my emails and I can’t get anyone on the phone . "

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Rep reply posted 2021-04-27
A rep from Jeulia, jeulia, has responded:

“Hi. We checked your order 101494744 was placed on 2019-03-22 and delivered on 2019-04-01. We did not receive any abnormal feedback from you until now. Could you please check if you contact our customer service at service@jeulia.com? Thank you. ”


Verified
1/5

2021-04-21

Nicht bestellen schlechte Service

"Dauert lange bis es kommt man kann nicht umtauschen die sachen schlechte Qualität ich würde nie mehr bestellen!"

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Rep reply posted 2021-04-27
A rep from Jeulia, jeulia, has responded:

“Hallo, es tut uns wirklich leid, Ihnen Unannehmlichkeiten zu bereiten. Könnten Sie uns bitte Ihre Bestellnummer oder den Namen / die E-Mail-Adresse mitteilen, mit der Sie die Bestellung aufgegeben haben? So können wir Ihre Bestellung finden und Ihnen besser helfen. Aufgrund der Auswirkungen von COVID-19 sind beispiellose Volumensteigerungen und eine eingeschränkte Verfügbarkeit der Mitarbeiter zu verzeichnen, sodass sich einige Bestellungen verzögert haben. Wir entschuldigen uns aufrichtig dafür. Wir prüfen alle Produkte vor dem Versand sorgfältig. Leider können einige fehlerhafte Teile manchmal übersehen werden. Aber keine Sorge, unser Ziel ist es, sicherzustellen, dass Sie ein großartiges Einkaufserlebnis haben. Bitte senden Sie eine Supportanfrage an unser Kundenzufriedenheitsteam, damit wir Ihnen bei der Lösung dieses Problems helfen können.


Verified
5/5

2021-04-21

it is stunning

"I received this ring for my 14th wedding anniversary and it is stunning. I am in love!!!"

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Verified
5/5

2021-04-21

I love love love it

"Thank you so so much for all your help, my ring was delivered today. I love love love it, can’t wait to renew our vows and getting to wear it. "

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