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Product & services pricing
4.61/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.57/5
Customer service:
4.52/5
Return/Replacement policy:
4.51/5
Featured Review


Verified
1/5

2020-12-30

Cheap Cracker Jack Prize

"Can’t tell what it is and looks like what you used to get in cracker jacks. "

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Verified
1/5

2020-12-30

Absolutely horrible,

"I ordered jewelry at the beginning of december and I still have not received it.. I can't even track it, the site says not trackable.. I will NEVER order from here again"

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Verified
5/5

2020-12-30

Delayed

"More in response to the ridiculously entitled complaints about long shipping times. Do you live under a rock? All postal carriers are seriously behind and most were recommending xmas shopping in October due to record deliveries thanks to Covid. I ordered my wedding rings end of November. I got the email about being shipped Dec 4th. 9 to 15 business days. From Hong Kong to Canada. Peak season. Amid lockdowns, reduced staff and restrictions. I still don't have my rings. I am able to track them. I know they're still en route. Find a real complaint. They produce finely detailed products and this is my 3rd time ordering and every time I am in awe at how well done and packaged my items are. If anyone is taking the time to read this please trust that you will get more than you pay for. And please remember to exercise a little patience and understanding."

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Verified
1/5

2020-12-29

No cumplen con los plazos de entrega

"Prometen que el envío lo tendrás en unos plazos, que para nada son ciertos, yo ah día de hoy aún estoy esperando que se efectúe el envío, que era un regalo que ya no puedo hacer por su gestión...."

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Verified
1/5

2020-12-22

Don't order from here!

"18 days since I placed my order and still waiting! I've emailed twice and get the it will ship as soon as it's finished story! Rip off! WHERE IS MY RING!? $200 down the drain and they offer a $5 credit to my jeulia account! No wonder only contact is through email! Can't say anything bad about the product though because I've never seen it! They wrote me asking me to remove my negative rating and since I did not, I now show no orders placed by they still have my money! "

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Verified
1/5

2020-12-26

Worst site and service ever.

"No proper communication about the order. Although it's been way longer to wait than the time specified on the site, nothing what so ever. Received a general email from customer service asking me to wait more although my order was meant as a Christmas present for my daughter and obviously I haven't received it in time!
The products are not cheap may I add but it didn't matter as I really needed the earrings.
Won't be ordering ever again from here, nor will recommend this site.
Too bad there isn't an option to rate with ZERO stars ,as that would've been suitable for this site.
"

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Verified
5/5

2020-12-24

I can't believe how perfect the little guy is!

"I just got mine today, it is so cute. I can't believe how perfect the little guy is! "

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Verified
5/5

2020-12-24

All items are very beautiful

" All items are very beautiful. Thank you very much. It's a great pleasure to buy from Jeulia."

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Verified
5/5

2020-12-24

IT'S MORE BEAUTIFUL THAN I. EXPECTED

"I received my ring today.IT'S MORE BEAUTIFUL THAN I. EXPECTED..IM SO IN LOVE WITH PURCHASE..THANK YOU MAKING MY CHRISTMAS PERFECT"

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Verified
5/5

2020-12-24

I am happy with my necklace

"Thank you I have now received my order, I am happy with my necklace"

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Verified
5/5

2020-12-24

I'll definitely be ordering again

"I received my ring today. I absolutely love it. Very sparkly and unique I'll definitely be ordering again"

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Verified
5/5

2020-12-24

they are stunning rings

" I did receive the order, they are stunning rings... Apologies for the delay in answering. Thank you so much! "

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Verified
5/5

2020-12-24

It only took a week for me and good price

"It only took a week for me and good price thank you she will be happy on Xmas when I propose to her thank you so much "

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Verified
5/5

2020-12-24

You have a customer for life

"I received my merchandise. And I loved it. You have a customer for life. "

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Verified
5/5

2020-12-24

They were beautiful

"I have succsessfully received my orders today. Thank you. They were beautiful."

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