"I've made multiple purchases on Jewelryroom.com and have been very happy. I've had all of one issue with a piece of jewelry that was stuck in the mail system and they resolved it quickly and efficiently. They are, too me, a really good online site to purchases Items thru. And, I really love the jewelry I got from them. "

"I have been purchasing items from JewlryRoom.com since late 2023. The items are varied; rings, bracelets, pendants and sets. I ensure that I review the item description as once the size of a set of earrings was very small - however its description was accurate, I just didn't read it. Products come well packaged and all items so far have met my expectations ( except those little earrings!).
I have connected with customer service via e-mail a couple of times and response has been timely and professional. I recommend the site to friends who admire my new purchases.
I will continue to shop at JewelryRoom.com so I don't have to deal with retail store clerks trying to pressure me into a purchase - I buy when I want and if the item is available."

"I have purchased 5 items and have been pleased with all. Make sure you read the details and be prepared to wait 3 - 4 weeks for delivery. There was one order where I received a similar item but not what I had bid on. I was very please with the customer service that I received and it was resolved.

I will continue to purchase from this company.

"

"Since 2018 I have purchased more than 2400 items and have generally been more than happy with my purchases. The only thing I note is that you read the product descriptions very carefully, as while some items are 18kt, 14kt or 10kt Solid Gold. many items are gold plated white metal (German Silver) or gold plate over Solid Sterling Silver. Also, unless the stone is specified as NATURAL or GENUINE, it is either created, synthetic or simulated (generally CZ in the product code). Use the ticket system to correspond and provide as many details as possible regarding the transaction.
Gerald Tilley"

"I have purchased from Jewelry Room many times and have never been disappointed but you have to read FULL description carefully so you know what you are buying.
The postage from USA to Aust was fast and all have arrived safely
"

"I have bought from this sight for years and have only been disappointed once. I did not read the full description of item and found it was not real gold. When I went back to read , it stated that. You have to read FULL description and then decide to purchase or not. Over all very satisfied with this website."

"I cant get ANY help from anybody & Im at my wits end I made a $135 purchase. I got it 5 weeks later and with company approval returned it. According to the USPS tracking number they received the return 30 days ago but customer service keeps saying return not confirmed by shipment dept. When I try to ask questions like how long dies this usually take or ANY QUESTION other than where is my refund they dont answer. Its like they have a script & if the question isnt on the script they wont answer. I have the proof they got the return I just dont know what they did with it once they got it. For all I know an employee could have clipped it or its in the bottom of a box or I dont know. All I know is they have it AND my money too. What am I supposed to do? So buyer beware if you need to do a return be prepared to be like me a person who will never get the refund for returnef merchandise"

"I probably should have known better than bidding on a loose gemstone when this poor excuse for a company used a "stock" photo as a display for the opal I bid on. Needless to say, but, I'll say it anyway, the opal I received, in no way, resembled the one pictured. I invested only a few bucks and, after reading reviews, I thought it senseless to go through the effort of requesting a refund instead I will hope my review, along with the many others, will save someone the aggravation many others have experienced. My purchase was about a year ago but just discovered another site to leave my feedback."

"I was not sure if they are legit but I really wanted to buy this ring I saw from their website, it really looks great, after some thinking, I just went on to buy it, it was less than $100 anyways so might as well gamble. I received my orders after about 10 days, the ring was more beautiful in person, I was so happy I went on with the purchase. "

"I bought an emerald center stone ring for my daughter as a Christmas present. It was a lovely ring, I only bought it about 2 weeks before Christmas. Though I have some comments, I’m not good at envisioning the size of a stone that is given in millimeters—I expected something not much larger than a pinhead for the price, and was pleased to instead discover a considerably more substantial center stone than I had expected. Second, it sparkled nicely and had the look of a decent quality piece of jewelry—the gold is marked inside the band as I hoped. And third, the presentation box was quite nice too—there was a box with the flip top lid and a little silver colored latch which the ring actually nested in, and THAT box was inside a cardboard box. Very easy to just tuck inside a tiny gift bag—no wrapping necessary. The ring was true to size (ordered 5.5) and our daughter seemed pleased with it. The setting is definitely on the more delicate & thin side though, so I’m not sure how it will hold up over time. But for the price, I may just come back for one for myself in the amethyst color, which is my birthstone. What I didnt like sort of is it came a day after Christmas. But it is totally understandable since I only ordered 2 weeks before Christmas. "

"I want to warn anyone from buying from this shady company. I bid on a solid gold 14kt ring with a lab created diamond and I won, to my surprise when the ring arrived it was gold plated and had a CZ. It took me weeks to get a response from them, I returned the item and they have had it for over a month and still have not issued my refund. They said they would be issuing it on January 31st and I followed up on February 9th to be told their system was down and they couldn't issue and for me to follow up/ I followed up and no response. They got their cheap fake ring back now give me my money back. Save yourself the headache and try a different site."

"Bought a bracelet, it is very cute and well-made. Each Crystal sparkles in the light and reflects any color that is near it. Love it and will continue ordering Jewelryroom"

"I bought a beaded necklace from jewelryroom. Love it. It's a fun piece of costume jewelry that I wear with jeans or a dressy outfit. I always get compliments."

"Great quality with affordable products"

"The ring I bought from them is beautiful. I am satisfied, I'll order again!"