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Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-07-26

Quick delivery!

"Everything showed up within a few days :)"


Verified
5/5

2019-07-24

Perfect Fit

"Great piece! Fixed my broken latch."


Verified
1/5

2019-07-15

Still waiting on them to get around to shipping it

"It has now been a full week and the order status is still "Received". They have not processed or shipped the order, they were in a big hurry to charge me for my order but since I have already paid, it appears that I have been deprioritized. There has been no communication as to why there has been no progress, which would have been nice. I am eagerly anticipating the delivery of my parts but I will never order from Jim Ellis again."

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Verified
5/5

2019-07-13

Great Service

"I have done two orders from their parts department for pieces that other Hyundai dealers tell me are not accessible. The part is packed and shipped within no time at all. Great, simple, responsive"

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Verified
5/5

2019-06-28

Quick and accurate

"Ordered small items, console latch, arrived accurately and quick. Thought small part would take longer to arrive so this was nice surprise.
"

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Verified
5/5

2019-06-25

Great service

"Looking high in low for a part you came through thanks."

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Verified
5/5

2019-06-19

Exactly What I Needed

"I searched the entire internet for a couple small parts for my 2010 Hyundai Santa Fe. I came across Jim Ellis Hyundai Parts and they had exactly what I needed for a reasonable price. The shipping was fast and the parts fit perfectly. I definitely will consider them first when looking for other parts!"

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Verified
5/5

2019-06-14

Very happy!!!

"Good prompt service and the right parts."


Verified
5/5

2019-06-13

Floppy Console Covers

"The latches broke on my '08 Veracruz and I was certain that it could not be fixed. The folks in parts department helped me get just the parts I actually needed to fix it and had parts schematics on line that helped as well. Got just the actual latch at a very reasonable price. Shipping was fair and reasonable so soon my two compartments in the console will no longer flop up and down."

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Verified
5/5

2019-05-28

Super parts order experience

"Andy went over and above to help get our parts ordered and delivered in record time! We are very grateful."


Verified
4/5

2019-05-22

Lots of help

"Very nice/helpful over phone. Helped me track down the part and part number for my car plus had the cheapest price that I could find to include shipping. "

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Verified
5/5

2018-12-15

Great Experience

"Part was delivered in a timely manner and was as expected."

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Verified
4/5

2018-11-28

Hyundai car part

"Went online to find a car part and found Jim Ellis site was the best and easiest to use. Found the part, bought it and was very satisfied."

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Verified
5/5

2018-11-26

Customer service on point

"Thank you for the quick response & thank you again Sean for keeping me updated. "

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Verified
5/5

2018-11-26

Very Helpful

"Called Jim to see what parts I needed. They had me read off my VIN so they could be sure of the parts I needed. Received the parts quickly. Now I just have to figure out how to install them!!!"

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