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Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
4/5

2014-02-20

"Customer service rep verified the right parts I needed. Nice job!"


Verified
5/5

2014-02-19

"Had the part i needed grate staff i called them up the sied i know what u need got it in 3 days now my trany is fix thanks agin"


Verified
5/5

2014-02-17

"Quick, exactly what I ordered"


Verified
5/5

2014-02-10

"Verry happy. Will definately deal with them again. Fast shipping"


Verified
5/5

2014-01-29

"I can always find the parts I need and the prices are reasonable. They sell quality parts and they ship on time. Definitely my go to place for everything for my 2005 Tucson."

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Pricing of products and services
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Verified
5/5

2014-01-22

"quality parts,arrived in a timely manner"


Verified
5/5

2014-01-21

"Ordered parts from the online shop service was outstanding..the service was a 100% better than my local dealership. Jim Ellis services techs really get the job done in helping you get the parts you need. give them a call "

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Verified
5/5

2014-01-16

"Very satisfied, Joe in parts done an excellent job in a very professional manner."


Verified
5/5

2014-01-15

"Correct parts delivered quickly."


Verified
5/5

2014-01-15

"Customer service is top grade...The people at Jim Ellis took the time to review my web order and knew that I needed assistance. They contacted me through email and helped me make the right decision. And they ship the items expeditiously.
"

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Verified
5/5

2014-01-12

"The part was as described fit into place in less than 2 minutes and works like OEM, which is what it is. Thanks"


Verified
5/5

2014-01-01

"Great site. Quick response, received parts really quick. Top notch group. Have used several times and have always been highly satisfied with service, and parts, that I received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-28

"Very good response time and ease of ordering."


Verified
5/5

2013-11-20

"Exact part I needed, great communication every step of the way. Well packaged. Couldnt ask for more! Thanks guys"


Verified
4/5

2013-11-20

"had some issues with PayPal and receiving a bill from the company. We could never find out what the issue was. Customer service and order shipping was great once we got the bugs worked out. "