"I have ordered several things over the last several years, even same parts. And this time the shipping cost was 4 times the normal rate. Even if i got a shipping quote for the exact same boxes it comes up 4 times less. So take that into consideration when buying from them. Plus it was a week before they even processed my online order for parts picking (what the parts guy told me when i called in after not seeing any action for a week after the order). Prior to this time they had always been fast to process the order and ship. So its possible this was a fluke incident. "

"Great visit to have 2019 Passat ECM re-flashed to fix remote start issue. Car was taken in in time, serviced, washed and returned promptly. Lounge was comfortable, and drinks and snacks provided. "

"Got me the parts numbers fast and very willing to take the time and help."

"Products were sent quickly and at a fair price. Will definitely use them again."

"Fast shipping I received product in days. "

"Josh and Dan were very instrumental and playing a role in getting the part I needed. Thanks!"

"Great service. Kept me updated. "

"The shipping was as much as the part and it was not a large or heavy part"

"Once I experienced the professional services combined with personal touch of Jim Ellis VW I regret ever ordering parts elsewhere."

"Josh is fantastic in the parts department! He was patient and answered all my questions! I'll keep buying from him!"

"Josh was polite and professional — great experience. "

"Made it so easy to find and purchase this part after endless searching elsewhere to no avail. Here I not only found it but also found it $125 cheaper!!!!! I will be shopping here from now on for my VW needs"

"Item was reasonably priced and delivered as promised "

"ordered by internet - got immediate response on the order - and two days later the delivery was on the front porch - Thank you"

"When you use paypal to pay, one of the main reasons is so your DONT have to fill out all of the Blanks. PayPal does that for you."