"They worked with me to get the right parts for my SUV and sent them out in a very timely manner. They were also significant less expensive than my local Volvo dealer! Not sure how they do it but I am never buying a part from my local Volvo dealer!"

"Very quick response to my order and fast delivey."

"the parts that arrived were in good condition did match my car but the system did not apply the coupon "thankyou10je" even on repeated requests I was never refunded by 10 dollars although my order was more than 50 dollars..this is the only disappointment that I have with jim ellis. "

"Email got lost - had to call but then part come ok,"

"Very good service. Knowledgeable and efficient. Jeff Gilreath is a pleasure to work with. He is understanding and flexible in dealing with your parts problems.
I would highly recommend dealing with this firm."

"I ordered 2 relays for my Volvo 850- charges $16.95 for shipping and took almost 3 weeks before the item arrived! Will never order parts from Volvo of Marietta again!

The items you ordered:
Qty Product # Price EA
1 Iat sensor 9186486 $45.89
1 Relay 9442933 $57.93
2 Gasket 9447141 $4.76
Your order summary:
3 products, 4 items $ 113.34
Shipping & Handling (CA, USA) $ 16.95
Total
$ 130.29
"

"5 Star seller!! Prompt response and great comunication."

"The experience was very good, just the shimpment is a little expensive."

"1) Web Site is difficult to use
2) Order placed on January 11th and received on the 27th. Expected faster service. It took 16 days to receive my order. Completely unacceptable! There is no excuse good enough.
3) One package received with no external damage. Five boxes within the package. One box was mutilated at the end, parts were not damaged. One box had been ripped open.
4) Had strong feedback from two employees. That was good and I appreciate the contact. However the service is unexceptionable. "

"Right part, right quick! Good stuff. Will use them again.
"

"I used to buy from them but not anymore. They sent me a link to this reseller rating and promised a $10 coupon code after if I write a review which I did, as it turned out the coupon code was no good and I couldn't get anyone to respond to my email to honor the $10.

I found a better place in N.J. call Volvo Country and their prices are much better! The difference was $30 compared to Jim Ellis w/o their bogus coupon."

"It took 1 week before the parts was shipped out. (09/26 to 10/03)"

"It took at least 7 days from the time the order was received until it was shipped. There was no indication that I saw when the order was placed that it would take this long. "

"Timely response, but shipping was a little high."

"Great online service from Jason...fast and friendly....genuine parts....what more could you ask for..."