"Ordered a power steering part on-line from your dealership. The site confirmed the order but said nothing about when it would be ready for pickup. I assumed that meant it must be on hand. Drove 35 miles to parts counter to pick it up and was told they haven't received it yet and they would send an email when it showed up. Had to drive back again two days later to pick it up. On-line site needs to explain this."
"Easy transaction. Fast and smooth. Just as it should be. "
"Everyone was real nice. They made sure I had a pleasurable experience. Dashun was a good salesperson."
"I was immediately greeted by the salesman at the parts counter and then took care of getting the parts I ordered online."
"From the beginning to the end the service I received from Nosay was excellent. He explained everything to me very concisely and kept me informed while I waited. His personal skills are great. He needs a raise!!"
"I ordered the wrong size pads for my car. I received an email shortly after stating such and suggested the right ones which I immediately ordered "
"Great price, fast shipping, and no issues. Couldn’t ask for anything better. Thanks!!!"
"Very knowledgeable no messing around great prices"
"I have purchased air filters and cabin filters in the past from Jim Hudson. This time I needed a MAF Sensor for my Tacoma. I placed the order online and within an hour I received an email letting me know that my part was ready for pickup. I do not understand why other dealers in Columbia do not offer this service. "
"Frank Flynn knew I was looking for a RAV4. He gave me a call and I went to check it out. He did a great job explaining everything to me and made sure I was taken care of. "
"They had the parts I needed at a reasonable price with free shipping on orders of $75 or more. Parts came in just a few days. "
"Took both vehicles in same day. Had a start no crank issue on 2004 and the tundra needed general maintenance. My service tech Mark Racer did a good job working with me on the issues and hopefully the fix holds. As for the 2018 we discussed 120k mile service which he did a good job of explaining the items to be completed. "
"Everything was very efficient and all the work was done correctly and on time. Jacob met me as I was getting out of car, listened to all my questions, and explained the process. He kept me informed throughout and shook my hand as he handed me my keys. I couldn’t have asked for anything better!!!"
"Paul Ballero did an amazing job as our sales person. He listened to our wishes in ordering the vehicle that we wanted. He did not haggle us in our decision. He answered all the questions that we had, even helped train me on how to use my new vehicle. I would highly recommend Paul and Jim Hudson Toyota. The only hiccup we ran into was the communication of when the dealership found the car, they told us they would call us to confirm the color of the vehicle. But we did not know what color it was until it had already arrived at the dealership. Luckily, we fell in love with the color and the car. Thank you again Paul for your “ grand” expertise. "
"Fantastic discount for Black Friday along with free shipping and quick delivery. Genuine Toyota parts."