"JM Bullion company belongs to these types of companies, where if ALL the aspects of purchases are going smoothly everything is OK.
But if ANYthing is NOT going as ‘should’, do not expect any real help.
Suddenly ‘small print’ became a golden rule.
No appreciation of former business and amount of money you spent before.

Just consider evaluating your needs and find a company that does not have as many single-star opinions as this one.
Just be aware…
"

"Order from them and immediately got a email confirmation of the order and order number. Payment was processed a few days later through ACH checking and my 10 oz silver bar came in no time. Packaging with bubble wrap and box was very well done. Already ordered from them once again. "

"I never received the order I placed with JM Bullion. When I contacted them I was told that it was not their problem and that I need to complain to USPS since the tracking info showed it as delivered. Dealing with the USPS resulted in nothing after spending many hours. Bottom line is that no one seemed to care and the customer service department did nothing to help. I will not purchase from JM Bullion again. "

"Hands down the best everything, from ordering all the way to receiving the product, you will be satisfied with the peace of mind you get from JM bullion, thanks JM bullion , sincerely , very satisfied and happy customer- Manuel Vieyra-Zuniga"

"JMB had a great offer for first time buyers, offering 10 oz of silver at spot! For a young person who was new to PM, it was a great way to kickstart my holdings. Doing a little bit of research, JMB has some of the best spot premiums, and is super simple to order from. They handled my check within the requested 10 days, and I received my silver within a couple days later!

I've since made a second purchase from them, and am very keen on creating a quarterly investment schedule by purchasing from JMB."

"Nine orders - 10/15 thru 12/5/16, from $100.00 to over $1,000.00........all seamless. Shipping EXACTLY as advertised. Packaging has been secure and discrete. Payment methods include Credit Card/Paypal, check and eCheck. No mistakes, no fouls, no errors."

"Quality of culls was better than expected! Fast shipping. No problems whatsoever."

"Shipment was fast. Silver looked great. Made a great addition to my collection."

"Got a few presents for my wife, and a few for me. The Tombstone bullion with a black widow design on it, and the 2016 Halloween design exceeded expectations. My wife is a writer of novels about Australian werewolfs in the 1800's, so she will love the Australia-shaped Dingo commemorative coin and the 2oz. Kangaroo "Scrubber" in it's own frame. Very fast shipping, excellent quality. Will do lots of business in the future. :-D"

"Their selection of gold, silver, platinum, palladium can get addicting. Great quality and the lowest prices we've seen online! the free shipping keeps me coming back! Thanks JM!!!"

"Received my silver in two days. Seamless checkout experience. Wide product selection. What more can you ask for."

"JMB is by far the most reliable, predictable, and cost effective precious metals supplier I have come across. Evey order is processed professionally, efficiently, and quickly. Packaging is discrete and shipping is fast, once the paper check clears. Highly recommended."

"I am a novice when it comes to investing in metals. I decided to take a small amount of money and invest in a metal I felt was underpriced. I started with a local dealer and paid $3 over spot. I realized quickly that was a problem . I began researching the best way to purchase. Scraping and smelting ect. Then I looked into JM Bullion. I couldn't believe that I could buy a small amount of what I wanted at such a small amount over spot including shipping costs. I know I the price I pay is the best that can be found anywhere. The best part is not having to worry if the product is genuine and properly handled. I don't know if my investment will pay off but if it doesn't it will not be because I received a bad product or payed to much over spot. I want to end with one word about JM Bullion. TRUST!!"

"I am VERY new to the process of learning about and buying any precious metal(s) and started with a Google search, finding JM Bullion as one of many places to buy online.
As I searched it became clear that accreditation and certification was an obvious reason to buy from such a business and further investigation seemed to bear out that JM Bullion is a leader in the field.
That said, I also learned that JM Bullion wasn't always the cheapest option as a potential buyer needed to consider buying in volumes to receive the best pricing (volume buying offers somewhat better overall pricing, much like quantity pricing at a large store such as Costco, Sam's and such), but there are other intangible considerations to factor in, too.
For instance, I can buy locally and the premium over spot can save you money, especially if buying a quantity of rounds or bars in the one ounce size. However, and this is where JM Bullion (literally) shines, and that is in appearance.
From MY dealings, buying rounds or bars locally is a catch as catch can proposition, meaning few, if any of the items purchased locally are actually "new" and uncirculated whereas EVERY SINGLE item I've purchased from JMB (Sorry, typing out JM Billion on a smartphone keypad is a PITA, hence the shortcut) is brand, spanking NEW and oftentimes individually and securely wrapped in stout plastic containers.
Now, does the difference in buying product in new or old (used) condition mean anything to the new guy whose primary focus is the acquisition of silver or gold or whatever to any REAL extent? Personally, I don't know IF it makes a bit of difference outside of being "pretty" in the overall scheme of things.
But, I suppose, for a collector as opposed to an "acquirer" such as myself it might. Still, they are easy on the eyes.
But for myself, the goal of buying is more an exercise in having precious metals IN HAND as a hedge against inflation to some extent and for the potential of a Zombie Appocolypse (Har, har!) than it is to create wealth diversity (like I HAVE any real "wealth" to speak of) for my future years.
But, for someone wishing to have (whatever the reason) a variety of metal types, JMB has the NICEST and most extensive kinds of precious metals I've found thus far.
So if you want to collect flags, maple leafs, prospectors, or most ANY kind of subject matter, I doubt you'll find a BETTER place to search and buy from than JMB. At least from my searches.
Will I buy MORE precious metal(s) from JMB? I believe I will, but IF I need (?) physical precious metals "just because" for their monetary and intrinsic value, there are other (and sometimes cheaper) sources.
As a late bloomer regarding precious metals acquisitions, I can and DO give JMB a 5-Star rating and TWO Thumbs Up!
Bravo, JMB. I'll be in touch."

"On January 8 - 2016 I purchased worth of $470.00 silver and never got them, JM claims it was shipped to me and left in my mail box but nothing in my mail box. JM bullion refuses to reship me my items and I had to file a complaint with BBB and still no response, finally I contacted my credit card company and they are looking into this matter. I have spend thousands of dollars with this company in the past and this is the way they treat me. VERY BAD company to work with."