"Friendly service, quick shipping."
"On time......best price....good website...excellent product....I order coins for my grandchildren....good place to do it!
..."
"Great process, great prices, and overall great selection.
"
"Great delivery, Good merchandise."
"Very good experience
free shipping made the deal"
"The order arrived in very short order and complete. That is all a customer can ask for."
"Have ordered several times always fast service."
"good quick ship...good quality items..."
"Timely and accurate service."
"I had ordered some PM from JMBullion. I set up echeck so that I would not have to worry about mailing or wiring funds. I got an email a few days later which stated "JM Bullion Order Update - ORD ******is Now Paid". This led to me believe that the order was... well... paid. I never received another email or call. I finally went on to check the status (because they are usually fairly late in shipping out by like 1-2 weeks) and it said cancelled. What? I had planned my purchase to a specific day, and they decided to cancel it.
I then reached out to support to see what happened. and this was their response:
I logged on today to see if it has shipped and saw this.
It looks like you never took the payment from my bank account
But I got a email that said JM Bullion Order Update - ORD ******is Now Paid
So I thought that ****** was... well... Paid
Katherine: We were unable to process the payment. Unfortunately our billing department does not automatically send out an email when the status is moved to cancelled. It is a feature our development team is working to implement. I apologize for the confusion.
Well, that is convenient. Not the best customer service move
I have had "difficulties" in the past, but just plain cancelling an order on a market priced item, with no notification, and then not doing anything in the post-event customer service? I'll be taking my business elsewhere."
"My purchase through JM Bullion was worry free and made without any problems. When ever one makes an investment there is concern that the company is legitimate. There is no question JM Bullion is a great company! I have made two significant purchases and each of them were flawless. I would recommend them for your next purchase!"
"I have done about 20 transactions with JM Bullion and they always make it a smooth deal. Their prices are always the best around, a big inventory selection, free shipping on orders $100 and more and fast shipping. They are my my #1 precious metal dealer to buy from. "
"No additional comment, bye!"
"My dealer of choice! *****"
"Delivered as promised. Will purchase again."