"I really wish you would get the Bank Account award to work online. This is the second time that the process failed for me."

"Chat feature to talk with an agent to correct an order was very helpful. Dan was spot on and order was rectified in a timely manner."

"I'm able to get my husbands shirts of good quality at Jos A Banks. He has 37 inch sleeve length and 17.5 neck. His size is hard to find in other stores. I'm always successful at Jos A. Banks.."

"The products offered are a great value for the price."

"Had to try several times to get my order ship free pf charge."

"I really like Jos. A. Bank - first became aware of the store through TV ads. Now it's a staple shopping experience, and I'm very happy that it's close by to my house."

"you make it too easy to buy from you."

"I tried to get customer service through a phone call (sat on hold for 30 minutes) and by online chat (never got a response). You really need to improve customer service."

"easy, efficient web site. ordered the vest online to match a suit we have already purchased."

"I wish I had more information about the suit I just bought. I will return it if it can't be altered to fit me. Otherwise, the site seemed to be top-notch."

"My experience has been satisfactory. The qulaity and fit of the merchandise has yet to be determined."

"It went well, I selected my pants and placed the order. Delivery is longer than expected but OK."

"I am very pleased with my experience"

"I would have had my order shipped to your store in San Mateo, CAhad I been apprised of that option. Please make that change and ship it to your San Mateo store if you can. Thank YouOther then that, it was a very easy site to use.Malcolm Milliron ( 209 ) 662-0373"

"I like your quality and discounts at JAB"