"Chat option was great--Michaela (sp.?) offered great customer assistance"

"Good website, love the sale prices. Would not purchase the original prices...I'm just to frugal."

"Ladt night the site offered online help. But i waied and wsited. No one ever came. If you have limited hours, ghe site shojld say that."

"Have been a regular customer of Jos A Bank for 20 years now. Quality and price are typically excellent - particularly when there are good sales. Staff in stores are always helpful and courteous. Website is improving, but still has a long way to go to be state of the art. Jos A Bank is my primary clothing store for business, and much of my casual wear."

"You do a good job, keep up the good work."

"the majority of the time it is very positive. Often times there are a few sales professionals that are not as helpful if I am not buying suits or HIGH priced items. I visit frequently and sometimes it is for something small and some of the sales teams don't appreciate a small purchase versus multiple items or suits (too commission driven!)."

"My husband has shopped Joseph A. Banks for years due the quality of the products and design."

"I spoke to a representative and her name was carltricia and she by far exceeding my expectations and made me feel like anytime I need to buy a suit or shirts I cant go anywhere else but josabank.com I'm gonna send all my friends, business partners, and employees here"

"You continue to advertise items long after they are no longer available which is frustrating."

"As always, a great experience and excellent quality. That's why I keep returning."

"I like the store; I like the web site."

"Pretty good. Site was a little kluge"

"I used to work where I needed nice clothes in the past and bought many items from Jos A Bank. Ties, shirts, pants, and sweaters. Love the Miracle Ties!!!"

"I have been buying JAB clothes for over 10 years and have always been very satisfied- I used to shop in MCALLEN, Texas store & have recently moved to LaredoTexas- so your on line shopping is very convenient"

"Too many questions for this survey. Now you abusing me"