"clothes are ok sales are good buying/ordering always a hassle customer service slow and/or ineffective"
"Very nice, have bought numerous times before."
"Satisfied with my shopping experience"
"Love this site, especially the clearance deals!"
"Store personnel are very polite, sometimes they are helpful. The prices that are going to be charged don't usually match the price tag or signage, I almost always have to question and a manager must come adjust the price."
"My initial order was simply cancelled, not due to a credit card issue, or any issue on my end. I received a confirmation email that my order was placed. I didn't know that it was cancelled until the package didn't come. The email telling me that my order was cancelled was buried in my spam folder. Now I'm re-ordering my husband's birthday gift...on his birthday. Great."
"Tried to find a French Blue button down shirt but couldn't so will go elsewhere. Not even sur if you offer it, but I've bought them here before."
"Terrible. Pages loaded slowly. I could not check out for about an hour."
"It's a great store in my opinion. The associates are very friendly, polite and helpful when I do get to the Erie store. I also like shopping at the website."
"Ease of shopping and ordering"
"Great prices easy to order and fast delivery"
"Generally very good. I had trouble getting my rewards certificate to apply but the customer service rep via online chat quickly took care of the problem."
"the chat feature is helpful but it should be easier to close"
"Web hard to negotiate and went down. Clerks in store would not wait on us 2 weeks ago."
"The socks I really wanted to buy have been discontinued. Please consider adding back the Solid Ultra Cushion Sole mid-calf socks"