"in store experience is great. The website layout is excellent. The check out process was not smooth for this transaction."

"I tried to call customer service after having on line problems but could not get through. Held for several minutes, message your wait time is--- etc. Hung up and spent another half hr trying to place the order. I could have driver to the store in approx 1 hr."

"I spoke with Amanda from your Support team and wanted to tell you that she was extremely professional, helpful and friendly!"

"Solid. You are not the very best online site, but, pretty good."

"Jos A Bank offers good price for all stylist sport coats, ties, shirts and others. Thanks for your offers."

"The store manager and staff were helpful and attentive. The site failed!"

"Went online several times trying to purchase men's wool turtleneck sweaters. Twice tried to purchase men's large in black, and did not succeed for reasons I don't understand. Tried again for an XL in black and did not succeed. Then, because Google picked up on my purchasing efforts, another ad came up with turtlenecks for a lower price and in a different color than what I tried to order the first time. Jury is still out as to whether I will actually receive them, but this time at least I have hope!"

"Been a customer for years; online is very well done. Don't shop much as your suits, shirts etc. last a long time and I buy to replace when the time comes. As to recommendation question in survey, no need to recommend you; all the men (and women) I know are well aware of the company."

"like the company and site, but problems with an order being sent to the wrong address for Christmas."

"It was great, painless and good selection"

"I will always be a Jos.A.Bank customer"

"Well I have always been a T-shirt Jeans kind of guy but am getting older and wanted some better choices of clothing and fell in love with your store so I will be doing all my clothes shopping with you"

"Haven't received product so too early to say"

"I bought birthday gift slacks for my son. They were on sale which made the experience very satisfying. I later bought two zip neck sweaters for me, which I do not really need, but the sale was too good to resist."

"I really like the coat, I cannot wait to see it when get here, I got it for my grandson, I’m am hoping I will be pleased with it when get here,"