"I placed my order online, with local pickup, and the part was cheaper than I could find anywhere else, local or online. Excellent!"
"My husband needed a new rim for his 2019 Tundra, we had trouble finding a replacement rim online. He went to the dealership twice in Vandalia, Ohio and they helped him completely. Two gentlemen behind the counter were so friendly and polite (not your typical salesmen). These 2 men went over and above great customer service! For this being a first time owner of a Toyota vehicle, we were very very pleased with the service."
"Couldn't be happier with the assistance and courtesy extended by your parts guys. Even when a part came in damaged, they made it very simple and straightforward. Thank you all for helping. "
"Ordered parts on sale for Black Friday,
Got a great deal & great service!
Thanks!
"
"My Tacoma was broken into the night before Thanksgiving. They smashed my rear passenger window. I was looking for the right part # making sure it was the right tint & they were very helpful & even had a Black friday discount with free shipping which was a pleasant surprise. It made the situation **** a little less."
"I inquired about parts on Wednesday night and was told that a team member would get back to me. It is now Friday night, and I am still waiting. Perhaps this is due to Thanksgiving. I noticed though that your sales department was open today. I guess my inquiry is not important. I ordered the parts on your website and hope that I didn't waste my money."
"Joseph Airport Toyota was great to work with. One of my taillights on my 2013 Toyota Tacoma got broken. I searched the internet for a good price on an OEM part. I used Toyota part finder to locate what I believed to be the correct part. I found them to have the part and at a very good price and with free shipping. I ordered the part. Later that day I received an e-mail telling me that I order the incorrect according to the VIN of my vehicle so they cancelled the order and informed me of the correct part number. The proper part was just a bit more expensive (the reason for the order cancellation). I rechecked my research for the correct part. I don't know what I could have done different to locate the correct part. There are a few variations of that part probably depending on trim level. On faith that they knew what they were doing I ordered the part they said was the right one. They processed the order quickly, shipped it out and I had it in just a couple of days. It was a perfect fit . I am thankful that they took the time to check the fitment for my vehicle. Save me the hassle of returning it, not to mention the cost to return it. I will definitely order parts from them in the future if I need any parts."
"Easy ordering, fast service, great price "
"Before I made my online order I had a question about one of the items. So I called to get more information because the item neither had a picture or description of the item. Zack who took my call was very nice and he too was not sure about the item i thought i wanted. He ask if he could call me back because he needed to call to find out too what the ack of description item was. He said it might take 30 to 45 minutes but he would call me back. Within 30 minutes he returned my call and explained the said item. I am really glad i called and inquired , because it was not what i was needing. I removed that item from my order and just placed on order for the two other items. My order arrived within 4 days and I am very pleased with the 4Runner floor mats and door guards.
"
"Always a good experience!"
"Picked up parts at Joseph Airport Toyota without issue. Love the discount."
"Great price & fast shipping... Would definitely recommend if you're in the market for genuine Toyota parts."
"Excellent Excellent Excellent"
"Our salesman Kevin was very helpful. Very knowledgeable about the Prius we bought.
The service and parts department were very good also! "
"Order accessories online, easy pickup, great experience. "