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Product & services pricing
0.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-03

Website is very easy to use.

"I was able to locate part I needed and order it very easily. I ordered mid afternoon and received it the next day.

Amazing service!!
"


Verified
4/5

2024-11-26

Battery purchace

"Great price on battery! Was going to buy from one of the automotive stores when found could buy factory battery with better waranty for less."


Verified
3/5

2024-10-25

Website for parts search not user friendly

"The website parts search is not user friendly. Up until about a year or two back, it was so easy to find the parts I needed. Since then and after parts site reconstruction, it is mostly very difficult to look up and find the parts I need.

Also, my last order #T34089001023500 consisted of 5 parts. I received them in 3 different shipments over 4 days.
"


Verified
5/5

2024-10-03

Bed Step Purchase

"Ordered online and had delivey the next day."


Verified
5/5

2024-09-15

Great pricing and quick delivery

"I am grateful that I found a low price on OEM sway bar links for my Corolla. All of the aftermarket brands fail so fast, even the “premiums”"


Verified
5/5

2024-09-04

Gearoil

"Ordered on line was kept up to date and moved stock between dealers to satisfy my order"


Verified
5/5

2024-08-26

Mail order

"Great service, great prices, very quick shipping!!!
Thanks
"


Verified
5/5

2024-08-24

Fast Shipping

"Always fast shipping experience with these guys!"


Verified
5/5

2024-08-21

2006 Highlander-HV; 2010-Prius; 2019 Highlander XLE; 2022 RAV-4-Prime (Parts)

"I've always had an excellent Toyota Parts experience with my 2006 Highlander-HV; 2010-Prius; 2019 Highlander XLE; and 2022 RAV-4-Prime "


Verified
5/5

2024-08-20

very professional people.easy to talk to.

"i bought a nice used 2011 prius.i love it.these people know how to do and run a business,all fluids were changed ,new brake pads,new tires,also detailed car.i got a heck of a deal and didn't have to argue over the price.thanks toyota of cincinnati.i tell everyone i know, how professional you are.shout out to my salesman charles.thanks for make buying a car pleasant."


Verified
2/5

2024-08-13

Missing parts / hardware

"The Joseph Toyota parts department employees were very friendly, helpful and courteous. Unfortunately upon delivery, my parts order was missing both the instructions and the hardware required to complete the parts install on my vehicle."


Verified
5/5

2024-07-19

Greg W

"easy to order item and quick del"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-26

Floor Mats Order

"Got exactly what I wanted at a good price and quickly."

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Likelihood of customers making future purchases

Verified
5/5

2024-05-23

My Broken Visor

"Called Joseph Toyota parts. Spoke to extremely helpful gentleman. Gave him my vin number and he gave me part number to order online. Received it 2 days later."

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Verified
5/5

2024-05-06

Online Parts ordering

"I have been ordering parts at the Joseph Toyota of Cincinnati location for 5-7 years now. The service is outstanding! I typically confirm part Numbers ahead of ordering them via direct e-mail and the response is nearly immediately. A very responsive and friendly staff at this location. – Thanks Frank "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service