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Product & services pricing
0.00/5
Chance of future purchase:
4.86/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-09-04

Gearoil

"Ordered on line was kept up to date and moved stock between dealers to satisfy my order"


Verified
5/5

2024-08-26

Mail order

"Great service, great prices, very quick shipping!!!
Thanks
"


Verified
5/5

2024-08-24

Fast Shipping

"Always fast shipping experience with these guys!"


Verified
5/5

2024-08-21

2006 Highlander-HV; 2010-Prius; 2019 Highlander XLE; 2022 RAV-4-Prime (Parts)

"I've always had an excellent Toyota Parts experience with my 2006 Highlander-HV; 2010-Prius; 2019 Highlander XLE; and 2022 RAV-4-Prime "


Verified
5/5

2024-08-20

very professional people.easy to talk to.

"i bought a nice used 2011 prius.i love it.these people know how to do and run a business,all fluids were changed ,new brake pads,new tires,also detailed car.i got a heck of a deal and didn't have to argue over the price.thanks toyota of cincinnati.i tell everyone i know, how professional you are.shout out to my salesman charles.thanks for make buying a car pleasant."


Verified
2/5

2024-08-13

Missing parts / hardware

"The Joseph Toyota parts department employees were very friendly, helpful and courteous. Unfortunately upon delivery, my parts order was missing both the instructions and the hardware required to complete the parts install on my vehicle."


Verified
5/5

2024-07-19

Greg W

"easy to order item and quick del"

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Verified
5/5

2024-06-26

Floor Mats Order

"Got exactly what I wanted at a good price and quickly."

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Verified
5/5

2024-05-23

My Broken Visor

"Called Joseph Toyota parts. Spoke to extremely helpful gentleman. Gave him my vin number and he gave me part number to order online. Received it 2 days later."

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Verified
5/5

2024-05-06

Online Parts ordering

"I have been ordering parts at the Joseph Toyota of Cincinnati location for 5-7 years now. The service is outstanding! I typically confirm part Numbers ahead of ordering them via direct e-mail and the response is nearly immediately. A very responsive and friendly staff at this location. – Thanks Frank "

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Verified
5/5

2024-05-06

Parts Department is GREAT!

"I put together an online order for my Toyotas I own using Toyota's online parts site. The site gave me an incorrect part for my 2011 Camry, and the parts guys called me to verify what vehicle I needed it for, corrected my order...great service!"

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Verified
5/5

2024-04-19

Great Service

"Everything ready for pick-up"

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Verified
5/5

2024-04-13

Phenomenal service!

"Parts dept was so nice and kind. Appreciate you all so much! "

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Verified
5/5

2024-04-06

Online Parts Order

"Parts order was filled correctly."

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Verified
5/5

2024-03-22

Great place to buy parts

"I've ordered parts online multiple times and always had a good experience. For those who don't know... Toyota gives incentives for dealers who support their online sales initiative so these parts can be significantly cheaper than retail (ie if you buy at the counter). Joseph Toyota consistently has some of the best pricing in Cincinnati. I generally pick up my orders at the parts counter to also save on shipping charges. Orders usually arrive in a couple of business days. Maintaining old (classic?) Toyotas is a lot easier this way."

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