"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"The build process took months but the final product is worth the wait. We will be repeat Joybird customers."
"Excellent quality - I tell anyone who will listen that they should buy joy bird products. Not only do they stand by their products but they’re beautiful and timeless. I’m saving up for my next piece. "
“Thank you for your review! We've dropped a gift in your account that you can access next time you log in :) ”
"I purchased the Hughes Sleeper Sectional in Lucky Turquoise with Mocha Wood Stain and upgraded the mattress. I was hesitant to order furniture online but wow am I pleased. You can observe the quality in the workmanship immediately from the stitching of the fabric to the sturdiness and weight of the piece. The sleeper is easy to operate and is very comfortable. The seating is firm which I like. The delivery of the product was excellent. I love it more than I expected to and will use Joybird again"
“Thank you for taking the time to share your experience Candace, we have dropped a gift in your account as a thank you for leaving this review :) ”
"From ordering to shipping, everything was smooth and easy!! We picked our own fabric from swatches and wood color that Joybird sent. Just a few weeks later and we have the best couch ever!! Thanks Joybird!"
“Thanks for the great review! We hope that you are loving your new furniture and wanted to share that we dropped a gift in your account which you can see it next time you sign in!”
"I recently ordered a sectional from Joybird. A little skeptical of quality, I am really please with what I received. I loved the updates to the build progress and the item arrived close to on-time. It was built and completed by the timeframe given, but for shipping and delivery,
My sectional arrived more than a week later than expected. "
“Thank you for taking the time to share your experience, we hope that you are loving your sectional at home and wanted to share that we've dropped a thank you gift in your account that you can access next time you log in! ”
"The Fenton dresser is everthing I wanted - beautiful and elegant. The brass gives this piece a statement that makes it stand out. It was delayed; however, it was well worth the wait. I definitely recommend Joybird!"
“Thank you for taking the time to share your experience! As a thank you we've dropped a gift in your account that you can access next time you log in! ”
"I researched a ton before purchasing furniture from Joybird. I read a bunch of very positive reviews and a few negative ones. The biggest complaint on the neg reviews was the build time. SO..if your in a hurry to get your furniture you may have to pay for rush. I wasn't so the wait didn't bother me. I LOVE mid-centruy furniture. I ordered 8 pieces and 4 accessories so I spent quite a bit of money. They are great with returns and damages. I am returning one couch that I struggled to love as it wasn't quite what I wanted and joybird was crazy supportive with my decision to return. I also had a sofa that was punctured by the delivery men while unwrapping and joybird is in the works getting another made. I cant overstate how delightful they are to work with. I'm very pleased with my furniture. It is study and build really well. Get a color swatch before ordering. The swatches are true to color. "
“Hi Emily! We appreciate the time you've taken to write this review and have dropped a thank you gift in your account. You'll see it the next time you sign in. Thanks for the kind words.”
"I love my new sofa, ottoman, chair and love seat. Comfy, sturdy and excellent quality. "
“Hi Leah, Thanks for the great review! We've dropped a gift in your account and you'll see it next time you sign in!”
"Everything about Joybird, form the people to the products are top-notch. Looking for exceptional design, extraordinary craftsmanship and personalized furniture - Joybird is your answer! "
“Thanks for the great review! We've dropped a gift in your account and you'll see it next time you sign in!”
"Joybird creates custom pieces of quality furniture. I definitely recommend putting aside any hesitation to order furniture online, and shop here first. Excellent value for the price!"
“Hi Hannah, Thanks for the great review! We've dropped a gift in your account and you'll see it next time you sign in!”
"So many good things to say about Joybird!! We purchased the Hughes sofa in 2016 and are so pleased with the appearance, quality, and comfort of the piece. Their customer service is excellent and they kept in communication with us during the building process. Since every piece is custom made, the timeline from order to delivery is slower than some, but the quality of the product more than makes up for the waiting time. From initial swatch order to delivery, our entire experience was smooth and easy. Their post order support is also exceptional. We had to replace the foam cushions due to a pet accident, and they were so kind and sympathetic during the process. We are Joybird customers for life!"
“Thank you for sharing this experience with us Nikki! We are glad to hear that you had a good experience with us and that our support team was able to assist. As a thank you for taking the time to share your experience we have dropped a gift in your account that you can access next time you log in :) ”
"Wow, while Joybird manufacturers my new sofa, I'm included in every step of the build process. Joybird has managed to give me the touch and feel of a quality material and company culture in the same way Rolls Royce builders engineer custom luxury automobiles, I know. It has given me a sense of real appreciation. More than a thank you! I rave on about Joybird to my friends and family and believe this, I made the right choice and foresee custom quality furniture envied by the Jones's. I will always buy my furniture from Joybird hereafter. "
“We appreciate the time you've taken to write this review and have dropped a thank you gift in your account. You'll see it the next time you sign in. Thanks for the kind words.”
"Easy to order and delivery on time---had a small issue with one chair and received a credit---would definitely recommend and use again"
“Thanks for the great review! We've dropped a gift in your account and you'll see it next time you sign in!”
"Saw a friend's couch and found out that it was made by you, which set me down the path to having my own chair built and customized for my home. Love, love, love the designs!"
“Thanks for the great review! We've dropped a gift in your account and you'll see it next time you sign in! So happy to hear that you are loving your new furniture! ”
"They stand behind their product and treat customers like one of the family! I have never had a question unanswered or a need unmet. Prompt attention was paid when the shipper noticed "damage" to the packaging of my most recent sofa purchase and the quickest customer service communication and remedy that I have ever seen ensued! When wine was spilled on my Hyland chair, they sent me a free bottle of solvent cleaner and saved my furniture! "
“Thank you for sharing your experience! We are so glad to hear that our support team was able to assist you! We appreciate the time you've taken to write this review and have dropped a thank you gift in your account. You'll see it the next time you sign in :) ”
A rep from Joybird , Joybird4, has responded:
“Thank you for your review Julia, we are glad to hear that you are loving your new furniture and wanted to share that we left a gift in your account as a thank you for sharing your experience :) ”