"I placed an order with justsquash.com on February 16th, immediately received an ordere confirmation, and the next day an e-mail from the store asking if I would accept a replacement for one of the items. I immediately confirmed this by e-mail, and waited. And waited. March 22nd, after having checked the orderstatus (which of course never was updated), I sent an e-mail asking for status. No reply. March 23rd I sent another e-mail. Still no reply. Today I sent an e-mail cancelling my order and asking for refund of any charges. I wish I had checked Resellerratings before placing my order..."
"I purchased 2 rackets, balls, and the bag from this store. I shopped around but this place had the lowest price. I called them to make sure that everything was OK, they gave me discount for the large order. I got it the same day they promised me to. Everything was in order. I am satisfied and can recommend this store."
"Ordered racquet and few other items on a Saturday ($200.00+), visa was charged Monday morning. Did not receive 48 hour shipping info as claimed on web site. Sent 2 emails and made 2 voice calls, left messages. No response as of Wednesday (5 days later). Did a little research on this Merchant (Ilia Salita) runs several web sites, justbadminton.com, justtennisgear.com all using same address and phone number.(machine with no company name) Some links and those sites are dead. (Bad sign) Sure wish I would have checked Reseller Ratings BEFORE I made purchase. Live and learn.
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