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Just-Leather

6 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2017-08-21

Excellent serivies

"Very good experience, these people giving their services as like leather baba is giving but leather baba https://leatherbaba.com is quite expensive for me."

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Verified
1/5

2005-12-31

"NEW PHONE NUMBER FOR MAT SHERMAN IS ***-***-****
AS OF 1/17/2006


This company is a total rip off! Ordered two coats, PayPal processed in Jan 2005, contacted NJ Office of Consumer Complaints, FBI, etc and still have not received my refund.
Copy of my correspondence:
Gary L. Mason, Esq.
KLAFTER & MASON, L.L.C.
Manalapan Corporate Plaza
195 Route 9 South, Suite 204
Manalapan, NJ 07726
Ph: ***-***-****

I understand from the ripoff.com website that you are the attorney for
Matthew Sherman/www.just-leather.com. I have been trying to get my $244
back from him since January and have filed numerous complaints with the
Trenton, NJ BBB, NJ Department of Consumer Affairs and the FBI.

Today I got a letter from NJ Dept of Consumer Affairs (case#50752) saying
that they cannot resolve my case becasue just-leather.com has gone out of
business -- yet their website is still up and operating and he continues
to rip people off! What gives?



Below are the circumstances of the complaints I have filed against
Just-Leather through the NJ BBB, Office of Consumer Affairs and the FBI
Internet Fraud website:

----------------------------------------------------------
COMPANY OR ORGANIZATION INFORMATION:

Just-Leather
3587 Highway 9 #416
Freehold, NJ UNITED STATES, 07728
***-***-****

COMPLAINT INFORMATION:

Date Received:5/4/2005 6:00:58 PM
Primary Complaint Classification: Refund Practices
Secondary Complaint Classification: Delivery Issues
Complaint:
I ordered two leather coats from www.Just-Leather.com on Dec 15, 2004 . On
Dec 27 I was
first told they were shipped and they would send tracking number. When I
got no tracking number and I contacted them again in Jan 2005 they said I
had never paid for the jackets so they were not shipped. I sent them a
copy of the bank details showing it was paid with no response. Paypal was
the method of payment so I filed a complaint through PayPal in March 2005
who ruled that Just-Leather was at fault but PayPal was unable to recover
funds. After many, many more emails to
Just-Leather they did acknowledge that the coats had been paid for and
asked what i wanted and I told them a refund. I have made many, many, many
more phone calls (which go directly to voicemail and are not returned) and
many, many more emails which are not answered and I still have no coats
and no money. if you check on
http://www.ripoffreport.com/reports/ripoff139182.htm
you will find many, many more people who have been ripped off by this
company!
Desired Settlement: Refund
Settlement Explanation: I no longer have the original credit card account
so I requested a refund by
check, but now want it to be certified!
Customer Service Rep: Mr.Mat Entel,
Product or Service: 3/4 Ladies Button Coat #75 AND Club Maxi long black
leather Coat
Order Number: 2363-5784-1064-241
Salesperson: .MatEntel
Payment Made: Yes
Purchase Price: 244
Disputed Amount: 244
Payment Method: Credit
Purchase Date: 12/15/2004




"

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Verified
1/5

2005-07-10

"I ordered a jacket from this company. My account was charged; however, I never received the product. My first email to them was answered. I was told that they "were sorry" and that my order was shipped. They also provided me with a tracking number from DHL. 1 month later, I still have not received my jacket. I have written several emails and have received no responses. I have left several messages via telephone with no return calls. I finally gave up and disputed the claim with my bank and received a refund of my money from the bank. DO NOT, I repeat, DO NOT do business with this company. You will get SCAMMED. Tell everyone you know and tell them to tell everyone they know. DANGER, DANGER, DANGER. "

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N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-02-04

"I find that this site is a scam , the same never answer the phone , never give you a tracking number. PayPal pay fast to Mat (owner). Never buy to this site you gonna loose you money . I try to buy a Jacket and happend to me. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-01-02

"Bad experience. Paypal payment was processed, no order arrived. Repeated attempts to contact the company, emails NEVER answered, phone calls rarley answered. Continued excuses range from "UPS has not updated their site" to "I'll give you the straight dope,we are out of stock but we will have them Thursday (12/30) and I will send it overnight delivery...""

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-12-22

"Bad experience with this company; they billed my credit card and did not ship my order. I had to dispute the charge with my bank. The company does not return phone calls or answer any e-mail customer requests."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Being knowledgeable
N/A
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A