ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,343 reviews
4.54 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.84/5
Return/Replacement policy:
3.95/5
Featured Review



Verified
5/5

2024-11-20

Great prices, beautiful items

"Love shopping with just fab. Always a great experience, affordable prices, and overall great products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-21
A rep from JustFab, MLTechstyle, has responded:

“Hello Sharell,

I’m so glad to hear that you’re having such a positive experience with JustFab! It’s wonderful that you’re enjoying the beautiful items and great prices. Your satisfaction is so important to us, and we’re glad to have you as a valued member. Enjoy shopping!

Best,
Mary



Verified
5/5

2024-11-20

Amazing product

"Love the products. Always on time when placing an order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-21
A rep from JustFab, MLTechstyle, has responded:

“Hello Janine,

I'm so glad to hear that you love the products and that your orders are always arriving on time! We truly appreciate your support, and it's wonderful to know that you’re enjoying your experience. It's great when everything goes smoothly. Thank you for sharing this positive feedback and your continued support!

Best,
Mary



Verified
3/5

2024-11-20

Sizes and quality

"I was disappointed in some of the items I ordered quality. Also some of the items were not true to standard sizes. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Rep reply posted 2024-11-21
A rep from JustFab, MLTechstyle, has responded:

“Hello Nikki,

I’m sorry to hear that some of the items didn’t meet your expectations in terms of quality and sizing. I understand how frustrating that can be, especially when you’re looking forward to your order. Your feedback is really helpful, and I’ll be sure to pass it along to ensure we can improve on these areas. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.

Best,
Mary



Verified
5/5

2024-11-20

Great values!!

"Easy to order.
Alot of selections
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Eva,

Thank you for sharing your positive feedback! We’re glad to hear that you found it easy to order and enjoyed the variety of selections. We look forward to offering you even more great values and options in the future! Your satisfaction is our priority, and we appreciate your support!

Best,
Zeth


Verified
5/5

2024-11-20

Extremely satisfied

"I’m very happy with the quality of the boots and how quickly they arrived. I’ll definitely be ordering from you again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Matthew,

Thank you for sharing your feedback! We’re happy to hear that you’re extremely satisfied with the quality of the boots and the fast delivery. We look forward to serving you again soon and hope you continue to enjoy your purchases! Your satisfaction is our priority, and we appreciate your support!

Best,
Zeth


Verified
5/5

2024-11-20

I love the deals

"Great shipping and pretty quick "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Maleah,

Thank you for sharing your feedback! We’re glad to hear that you love the deals and that your order shipped quickly. We look forward to bringing you more great deals and speedy service in the future! Your satisfaction is our priority, and we appreciate your support!

Best,
Zeth


Verified
5/5

2024-11-19

Amazing

"Good price and good quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Yulisa,

Thank you for sharing your feedback! We’re glad to hear that you’re happy with both the price and quality of your purchase. We look forward to offering you more great products in the future! Your satisfaction is our priority, and we appreciate your support!

Best,
Zeth”


Verified
5/5

2024-11-19

Love the shoes I got for $10!

"Such a great deal on shoes! Hard to pass up. "


Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Garrett,

Thank you for sharing your positive feedback! We’re glad to hear that you’re happy with the shoes and the great deal you got. It’s always wonderful to find such a fantastic offer, and we look forward to bringing you more great deals in the future! Your satisfaction is our priority, and we appreciate your support!

Best,
Zeth”


Verified
5/5

2024-11-19

Always have a huge selection of everything

"It was great! I ordered the cutest stuff"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Deeann,

Thank you for sharing your feedback! We’re so glad to hear that you enjoyed our wide selection and found some cute items. We hope you love your new purchases and look forward to offering you even more great choices in the future! Your satisfaction is our priority, and we appreciate your support!

Best,
Zeth”


Verified
5/5

2024-11-19

Get right to it

"When I put my order in they go right straight to work with the day or so and get my order out and going fast "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Dawn,

Thank you for sharing your feedback! We’re happy to hear that your order was processed quickly and efficiently. We always strive to get orders out as fast as possible and are glad to know that our efforts have made a positive impact. Your satisfaction is our priority, and we appreciate your support.

Best,
Zeth”


Verified
5/5

2024-11-19

Quick checkout

"I ordered boots. Happy to see pre season price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-20
A rep from JustFab, ZethB, has responded:

“Hello Diane,

Thank you for sharing your feedback! We’re glad to hear that you had a quick checkout experience and were happy with the pre-season price of your boots. We hope you enjoy your new purchase and look forward to offering you more great deals in the future. Your satisfaction is our priority, and we appreciate your support.

Best,
Zeth”


Verified
5/5

2024-11-19

Prices are great

"Easy to order can’t wait for boots to come in"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-19
A rep from JustFab, ACavantechstyle, has responded:

“Hello Melissa,

Thank you so much for your kind words! We're happy to hear that you found our prices great and that the ordering process was easy for you. We truly appreciate you choosing us for your purchase, and we're just as excited as you are for your boots to arrive!

Best,
Allison ”


Verified
2/5

2017-09-12

The boots were uncomfortable

"The boots were too stiff and it hurt to walk with it. ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Rep reply posted 2017-09-13
A rep from JustFab, Daniel.M, has responded:

“Hello Sheila,

We are happy your items are a perfect fit! Hope you have a fabulous day! We are glad you are enjoying our products! We are sure you look fabulous!

XO,

Daniel


Verified
5/5

2024-11-19

Will Buy Again

"I order from this website every year. They are kind and professional. I always love my purchases. I get so many compliments on them! I would recommend these to everyone!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-19
A rep from JustFab, ACavantechstyle, has responded:

“Hello Bernadette,

Thank you so much for your wonderful feedback! We are happy to hear that you continue to shop with us year after year and that you're always happy with your purchases. It means a lot to us to know that our products not only meet but exceed your expectations and that you receive so many compliments on them!

Best,
Allison ”


Verified
5/5

2024-11-18

Efficient and Sturdy

"Maneuvering through the website was easy. The design and user experience was quite satisfying. As a digital designer I do love the experience I had exploring the creativity of the layout. JustFab if your seeing this, let me have the opportunity to create product videos and product photography for all types of JustFab product!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2024-11-19
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jack,

Thank you so much for sharing your positive experience with us! We're glad to hear that you found our website easy to navigate and that the design and user experience exceeded your expectations. We truly appreciate your feedback on the creativity of our layout – it's wonderful to know that you enjoyed the overall browsing experience.

Best,
Allison”