"Order was fast, smooth, understandable. Delivery was on time, correct, and complete. A great experience. "
"Customer service is lacking and they don't keep you updated on your order. I sent a couple of emails to find out the status and never heard back from them acknowledging my emails. However, I did get a shipping confirmation a few days after the email and the shower door I ordered arrived in excellent condition. "
"They do not keep you updated on your order. I had to call to inquire what was going on several times over the course of a month. When I ordered it, they did not tell me it would take so long to be shipped. I received no notification of when it shipped or when it would arrive. No one contacted me to schedule a day/time for delivery. After assuming the delivery date based off the tracking number, they called the morning of to say they couldn't deliver it that day. I organized a time the following day. I got off work early to be there and they had already delivered it. It was sitting in my driveway where anyone could have stolen it, smashed it, etc. Terrible communication and organization!"
"Item purchased could not be fulfilled in a timely manner. If you can’t deliver don’t advertise the item. "
"So here's hoping no one else gets scam by these guys: Simply they are CROOKS! Price too good to be true, came true for me! 42 days of nightmare and still not over! Ordered shower doors May 17. Today, June 27 still have not received my order. Called dozen times to KB Authority to rectify and half a dozen times to UPS to track the package. 42 days lapsed and still have no package. When you TRY to CANCEL, they'll give you the classic RUNAROUND, saying it takes 48h hrs to confirm cancellation. Which gives them more time to devise a SCHEME. Well it's been like 96 hrs and still NO confirmation to cancel my order, but yet, they took MY money ($1000) 42 days ago! They will be nice to you, but not help you in any way, using DELAY tactics and WILL KEEP YOUR MONEY! And they will send you this stupid annoying emails everyday saying "your package is on its way...hold it to your ear and you'll hear the gentle roar of our staff cheering its arrival." What a crock of LIES!"
"I had a great experiance so far with kitchen and bath autority. I got 2 toilets, I was going to get them through home depot, but KB was cheaper by about $50. On top of that they shipped for free and no tax."
"Recently purchased a water dispenser from KBAuthority.com, and I must say it is really good in quality. The price of the dispenser was very affordable and the delivery was even very fast. I am really impressed with the exceptional services! 5 stars."
"Honestly saying, KBAuthority.com has always been my leading priority for purchasing toys, foods, and other products for my dogs. 5 stars from a satisfied customer!"
"My eyes got glued when I saw a beautiful shower panel from KBAuthority.com. Without wasting much time I ordered it quickly and now I am enjoying its functions and beauty at my bathroom. "
"This was the first time I used KBAuthority.com for buying a dowel sink for my kitchen and I am very blissful with its top-notch quality. Highly recommended."
"Recently purchased Shower Doors from KBAuthority.com. The product was delivered on time, also its quality is beyond my expectations!!!"
"KBAuthority.com has always been my first priority for buying kitchen and bathroom items. From providing good quality productd to instant delivery services, everything is available here and that too at very reasonable prices. Really very satisfied with them. Thumbs up. "
"Charged no extra money for shipping and installing the dowel sink that I ordered from this site. We are very happy with our purchase. "
"Recently I have purchased a Dream Line Shower Doors from KBAuthority. Got my product delivered on time. I would love to buy more from this site. Thanks the awesome service guys!! "
"Very good will do business with them again"