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5/5

2002-06-07

"All I can say is that they are everything everyone says here. Fast, cheap prices, and have a good selection of items for case modders. The items I bought were half the price of even Directron and Newegg!! Check them first before you order anywhere else!"

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5/5

2002-05-31

"Now KDC is everything an online vendor should be. I placed the order on May 25th, and received a tracking # the next day:) and my part will be delivered today, the 31st. Finding the status of my order was simple, the site is great, no problems, I'll be shopping here again;)"

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Being updated on the exact date the delivery was sent
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5/5

2002-05-30

"I ordered eight different items with different quantity. Rapid and accurate shipment with good prices.
"

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall technical support
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being trustworthy
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Web site reliability
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Speed of web site

5/5

2002-05-26

"I highly recommend buying from this company. Not only do they have a good selection of o/c gear, But the support is also great. On my last order I receaved a heatsink that wasn't exactly what I expected. I e-mailed them about it, and as soon as their businees was open the next day I got a return e-mail. The day after the problem was solved(partial refund). In my experience with online retailers this level of service is unheard of. Feel very secure with them, it's no fluke that their rating is so high."

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1/5

2002-05-10

"KD Computers, along with a few other online retailers are selling Powered by ATI cards as Made by ATI Cards. In other words, if you order a Radeon 64MB 7500, you will get a Sapphire video card with a Radeon chip. This is a big problem because you cannot use updated drivers from ATI. If anyone knows ATI, their reputation for faulty first run drivers is well deserved and they usually dont get it right till a few releases down the road. The problem with these powered by ATI cards is that you cannot use ATI drivers and are stuck with the reference drivers that came with your card. This is a very deceptive business practice and really blows my whole perception of KD computers."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-05-07

"Wow! Where did these guys come from? I found out about KD Computers on Price Watch looking for someone,anyone who had a Antec Plus 660 case. KD was listed and I about fell over when I saw their 9+ rating on Reseller Ratings. That lofty rating is generally reserved for Newegg only. Made the purchase on 5/2 and the case arrived today!

Great service,fast shipping. Their prices are a bit high--the case was about $8.00 more than Newegg but they did have it in stock. I'll be checking their site in the future, hopefully to do more business.
"

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Is easy to do business with
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Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-05-04

"I ordered a Chenming 601AE full tower case online for $65.08 (INCLUDING SHIPPING) on Wednesday May 1 and it arrived Friday May 3 via UPS ground!!! It is hard to beat their prices, even at eBay, and impossible to beat their sevice. My item shipped the same day I ordered it. AWESOME COMPANY!!!!"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2002-04-08

"Absolutely the best to order from and to do business with. very professional. they solved a manufacturer's problem quickly and with the best attitude i have ever seen, bar none. thank you KDComputer.....and no, i do not work for them. i live in Danbury, CT...very far from Wisconsin."

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Overall product shipping and delivery process

5/5

2002-04-07

"Every good thing that everyone has said is so true. These guys really have an efficient and almost clockwork operation system going. You get email updates right away and the item ships the same day. I wish all vendors were as this reliable and customer orientated."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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Overall web site
Web site being easy to use
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Speed of web site

5/5

2002-04-03

"I have used this company almost solely to buy stuff for my case. Parts such as heatsinks, split loom, fans, rounded cables, molex adapters, etc. Their service is top notch, and prices are decent. I highly recommend KD Computers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-04-02

"Great company, good prices, friendly and helpful sales reps. They are on my short list of suppliers."

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Overall product shipping and delivery process

5/5

2002-03-31

"I have purchased from KDComputers about 5 times now. Once I even drove to the actual store!! Each time I found exactly what I wanted for a great price. I would encourage everyone to purchase from this company. Keep up the good work!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-03-28

"No problems. Ordered mid-morning, item was shipped later that day, had a tracking number by 7:30PM. Fair prices, AND fair shipping charges."

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5/5

2002-03-26

"I bought some silver rounded ide cables,ties and a few other small items from KDC.Shipping was prompt,everything arrived packed well.Will do business again with them!!Thanks!"

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5/5

2002-03-23

"The KD Computers website was the only one that I was able to find that offered all of the case fans and cables that I wanted. (Otherwise, for this particular combination, I would have needed to order from two separate sources, which would have doubled the shipping and handling expense.)

Their prices were equal to or lower than those of every competitor that I know of, and their S&H charge was reasonable.

Their response was extremely prompt! I immediately received an e-mail confirmation, and my order was shipped later the same day. (at which point I was e-mailed the tracking number)

Everything arrived well-packaged and in perfect working order. I definitely will conduct business with this company again, and I highly recommend them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use