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Product & services pricing
4.59/5
Chance of future purchase:
4.86/5
Shipping & packaging:
5.00/5
Customer service:
4.93/5
Return/Replacement policy:
4.92/5

5/5

2024-04-26

Nikon 50mm f/1.8

"Lens arrived and is in excellent condition. Really appreciate the fantastic service KEH always provides. "

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5/5

2024-04-24

As expected

"Came as expected in great condition and fast shipping! Super excited for my purchase."

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1/5

2024-04-23

Wrong Version of Camera Sent

"I bought a used Panasonic Lumix DMC-GX8 camera body from KEH. When it arrived, it was the European version of the camera. Designed for 50 HZ European/British PAL video systems, it records video at 24/50 frames per second, instead of NTSC (USA) 24/30 fps. I checked with KEH, and they make NO note of what electrical standards the cameras are designed for. And you can't change the fps to 30 on this camera. I'm returning it for a refund. "

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4/5

2024-04-20

Nikon Wired remote (MC-36A)

"I received my wired remote (MC-36A) in a timely manner. I was disappointed that there was no instruction manual but after contacting Nikon I was able to get a PDF and print what I needed. I have not had a chance to try my remote yet but am looking forward to using it."

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5/5

2024-04-18

No prob

"This was my first order with KEH. I was pleased with the quick delivery of my lens. The box was very well packed and the item was just as described."

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5/5

2024-04-11

Smooth Delivery

"Haven't fully tested the product yet, but it came promptly and in great condition."

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5/5

2024-03-21

Outstanding in every way

"I bought a macro lens from KEH and it is exactly as was described. It came quickly, was packaged very carefully and works great. This is one of many items I’ve bought from them over time. I’m a long time fan of KEH thanks to all of this and their great customer service."

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5/5

2024-04-08

Excellent.

"Fair pricing and easy to purchase. Delivered on time. "

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5/5

2024-04-08

KEH is Superb!!!!!!!!!!!!

"I bought a Nikon D-200 from KEH. It was not is excellent condition ( I failed to see the rating posted). I called the company and Sydney answered the phone. I exchanged the camera for one in excellent condition. It arrived in a timely manner with a low shutter count. The camera is in excellent shape and works wonderfully. Sydney and KEH were more than helpful with the exchange. I would recommend this company to you without any reservation.

Note: Key uses Fed Ex and that is always a problem where I live. Fed Ex should be called Fed Up--they are useless. I wish KEH would use UPS instead, but that is no reflection on them.

Great place to find quality equipment.
"

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5/5

2024-04-08

Outstanding service and quality!

"I ordered a teleconverter on March 29 and it was on my camera on March 30! Can't beat that! I've ordered three lenses and a teleconverter from KEH over the last few years and all four items were top-notch. I couldn't be more pleased with the quality, customer service, and the speed with which the products get to me. Well done, KEH!"


5/5

2024-04-07

Great

"Great used products at great prices. Always go to keh for my camera needs. Thank you "

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5/5

2024-04-03

Fast delivery

"Ordered a lens on Saturday and it did get delivered the following Thursday. I did purchase an EX+ lens and frankly the lens is as-new (no blemish or any mark of use). The lens quality (a few pictures) is great!!"

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2/5

2024-04-02

Camera was broken in 2 places

"Camera ASA dial was jammed and couldn't turn all the way. The light meter didn't work properly - the aperture changed the settings but the shutter speed somehow had no effect on the meter. It obviously was not checked out properly. The return was easy but a waste of my time. They did ship it to me fast and have good customer service, so that 's a positive."


1/5

2024-03-31

Multiple broken cameras.

"Ordered a bargain grade Olympus XA, put one roll of film thought it and had frames overlapping each other, returned that camera for a Olympus XA in “excellent” condition, that cameras frame spacing was so large in between shots that only ~20 pictures were captured on a 36 frame roll and the cameras shutter would still fire after closing the lens door. Returned that camera as well, but now out $50 in shipping…."

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5/5

2024-03-30

Nikon AF-P DX Nikkor 10-20mm

"Just purchased this lens and it arrived quickly and was packaged really well to avoid any damage. Super excited about the price and can't wait to use it at my next session. "