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Product & services pricing
4.64/5
Chance of future purchase:
4.95/5
Shipping & packaging:
4.95/5
Customer service:
4.92/5
Return/Replacement policy:
4.91/5

5/5

2021-01-29

Great product and reliable company

"This is my second purchase from KEH. They’re products come in the condition they specify and I am thrilled with my new used lens!"

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5/5

2021-01-28

Couldn't be happier

"Lens was exactly as described if not in better condition! Was delivered promptly and safely. Couldn't be happier."

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5/5

2021-01-28

Exactly as described, quick shipping

"Great condition lens shipped quickly with good communication, thanks."

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5/5

2021-01-27

Lives up to their excellent reputation.

"As a first time customer, I was happy to see that what I had read about their service and products was true."


5/5

2021-01-27

Great Service Great Camera!

"Excellent service. Addressed all my issues. Quick shipping. And camera came in excellent condition and works great! "

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5/5

2021-01-27

Their products were well wrapped and in expected condition.

"As a first time buyer, I read others reviews of KEH and decided, based on the return policy, that I could give them a try. Their prices are slightly higher than some options on eBay. I assumed that with a business that exists for the purpose of selling used gear, that I would have better luck with ratings and condition.

The devices have been satisfactory so far.
"

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5/5

2021-01-26

100-600 Tamron lens

"Hi Daniel,

Thank you for your follow-up!

I am so very appreciative for all that you and Sean have done to figure out the issue with my order. I was pretty frustrated, BUT.....you have been very helpful and courteous in doing whatever was necessary to turn resolve it.

Thank you again for turning an otherwise frustrating experience into a pleasant one. Due to your courtesy, professionalism, and all around great customer service, I will look forward to doing business with KEH in the future, and will gladly refer friends and family to KEH.

Have a wonderful day!

Becky
"

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5/5

2021-01-26

Great Service!

"When I ordered my camera lens, there was an issue with the website and my order did not show up. The KEH team kept on top of it and continued to inform me every step of the way until the issue was resolved."

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5/5

2021-01-26

Great place

"Love the delivery speed , the people are very helpful. Very nice , quality lens, never purchased camera there. Highly recommend this place"

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5/5

2021-01-25

Customer service is great.

"A little mix up was fixed over the phone. It was quick and easy. The lens is great. My kid loves It. Shipping was fast."

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5/5

2021-01-24

Everything is OK!

"I have been satisfied with the keh service for many years."

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5/5

2021-01-24

Better than advertised

"Ordered a lens in excellent condition and was impressed. It had almost no visible wear and took quality pictures. I would consider this lense like new. They even gave me a 5% promo discount when I emailed them after I ordered the lens and told them I forgot to put in my promo code on the order. "

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3/5

2021-01-23

Couldn't cancel my order

"I canceled an order within hours due to wrong mount pictured on the website listing, but keh couldn't cancel my order as it was "shipped" already. So had to receive it and send it right back with my money. Customer service was basically like lol sorry can't do anything bout it.."

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5/5

2021-01-23

Great device, came promptly

"My lens is in perfect condition and it arrived berry quickly. I'm thrilled with the service."

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5/5

2021-01-23

Nikon D7100

"My experience with Keh has been awesome. My camera body shipped quickly and arrived in a timely manner and very safe.
I will definitely order from them again.
I am absolutely in love with this camera.
"

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