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Product & services pricing
4.57/5
Chance of future purchase:
4.94/5
Shipping & packaging:
4.94/5
Customer service:
4.91/5
Return/Replacement policy:
4.91/5

4/5

2020-09-29

The Kindest People To Do Business With

"I wish I could give them 4.5 stars but the reason I subtracted one was because on my original order they sent me the wrong camera, and this was my first purchase with them. It made me kind of doubtful, especially because I spent a good amount of money. After calling up and chatting with KEH they assured me that my order would be fixed at their dispense and to just mail back the camera I received by accident and as soon as they got it, they would send me the right one. I really appreciate their patience and understanding, and also how quickly and efficiently they fixed my issue. Shipping was very fast and the camera body I ordered arrived in the condition that they promises, excellent, including the battery and the charger, and everything was bubble wrapped securely. I'm from New Jersey and the closest store to me is B&H, and I ordered from KEH on a whim because their prices were lower and fair. KEH also offers fair prices on repair and will also help you with gear questions so I appreciate the friendly and neighborly vibe they radiate even though we're states away. I'll definitely be doing business with KEH again for all my camera or lighting needs!"

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5/5

2020-09-29

Great experience

" Wet quick and easy. Product was exactly as advertised. "

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5/5

2020-09-29

Totally Satisfied!!

"It was quick delivery and packaged very well. I am very pleased with my Canon product. This is my fourth order from KEH and will definitely return to their website."

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5/5

2020-09-29

Canon Lens

"Great buy! lens are in great condition."

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5/5

2020-09-29

Very fast shipping and very responsive customer service!

"I bought this Sony 24-70mm F/2.8 Carl Zeiss Vario Sonnar T* ZA SSM a-mount lens for my Sony a7iii and use my adapter for it. The camera was as described. I was so excited for this lens however, I ended up having auto-focus problems with the lens (my adapter is capable of auto-focusing and works properly with other a-mount lenses) so I contacted customer service right away to see if I can return this item.

Customer Service got back to me within 24 hours and started the return process. Not even hours later, they sent me a pre-paid return label. Took a couple of days for the to receive the return and processed my refund immediately. AMAZING!!!

I ended up purchasing another lens from KEH as a replacement for this and I got it instantly. Works perfectly and I am so so happy with KEH's overall service. Definitely recommend!!
"

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5/5

2020-09-29

Love KEH

"I have ordered several lenses and even a DSLR from KEH and I have always had a great experience! "

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5/5

2020-09-29

Smooth and Fast Delivery

"Keh delivered my lens very quickly and each lens was double wrapped in ziplock bags and bubble wrap free from any damage. "

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5/5

2020-09-29

Delivered on time, great camera

"Camera works and looks like new."

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5/5

2020-09-29

As expected... great!

"Nothing to complain about, got the used camera in stellar conditions. Quoted as 'like-new-minus'... I would have guessed 'new' as I haven't been able to find any sign of wear."

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5/5

2020-09-17

Good Quality

"The lens I received was in pretty good condition."


5/5

2020-09-17

I LOVE THIS SITE

"I was so ecstatic to be able to complete my lens collection for the price I paid. I was looking at thousands of dollars to be able to purchase all 4 lens that I wanted and was able to purchase excellent condition lens for less than half of what I would have paid in a retail store like Best Buy! I highly recommend using Keh. I will definitely be using and selling as I plan to upgrade! "

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5/5

2020-09-17

Flawless

"I have got my Canon TS-E 17mm f/4L Tilt-Shift Lens. The quality was amazing! And it was the best price on the Internet. "

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5/5

2020-09-16

100% satisfaction

"I’ve been purchasing from KEH for many years. Only once I had a small problem with the mechanism on a Mamiya RZ but I sent it back with no hassles and it got repaired, so I was happy to get it back as the body was in perfect condition. They’re product condition/ rating is always accurate. "


4/5

2020-09-16

Quick service

"Ordered my camera on here and arrived quickly and on time."

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5/5

2020-05-19

Perfect as usual

"I don't buy a lot anymore, but every time I do I can count on KEH to deliver the utmost in quality, price and service. Flawless each and every time."

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