"The process was fast and organized. "
"I ordered a Canon lens on Friday and by Wednesday, it was in my hands. Quick! Easy! Awesome!!!"
"Although I was hoping for an earlier model (as pictured) when I ordered a parts-only As-is Nikkormat for probable dissection, I was pleased with the latest model in "mostly working" condition. Initially I thought it was in full working condition, It was only after continued firing did I discover it sometimes would trigger, but not actuate requiring a second winding, where it would fire as it should. It was in very good cosmetic condition.
This is a tribute to KEH's testing and grading! If I picked up the camera in a shop and fired it a few times, I would have thought it was OK. KEH went further, found that it had a problem that was not worth fixing, considering the current value of Nikkormats, and sold it for what it was. Had it been a Nikon F from the same period, I'm sure they would have refurbished it. "
"Everything was as expected and as advertised. It's a relief to know that when I order from KEH, there won't be any surprises.
I will continue to look for, and purchase gear from you. Thanks!"
"Received my order in great condition!"
"After browsing the site, I purchased a camera. Right after processing the payment I was informed that the camera was not in stock and there were no viable alternatives. No big deal. With perpetual inventory, these things happen.
After speaking with the kindest customer service reps, I was informed I'd have to wait the weekend to followup about the refund.
In the meantime, I bought the same camera elsewhere online.
So come Monday, KEH shipped the "out of stock" camera to me, which was a bit annoying that I had to return the other camera, but KEH's was cheaper so I supposed it still worked out.
I've communicated with 5 employees, and they each were genuinely nice people.
Moral of the story: I think this company is run by great people and I would definitely shop again, but I'd only buy items that they have plenty of in stock"
"Ordered a used Nikon speed light and Manfrotto Tripod both were listed like new and they were perfect the order came so fast and to my front door. Thanks KEH."
"The used item I received from KEH was in like new condition, the price was fair, and the shipping was incredibly fast. Overall, a great transaction."
"Again, as always, fantastic used cameras at amazingly low prices! Fast shipping too!"
"The lens I ordered was exactly as described and it got here way faster than expected"
"I ordered 5 items and 4 of them wrer correct. 1 of the items was not what I ordered and when I called to inquire, the item I orginally ordered was not in stock. I am waiting for a refund."
"Bought a BGN camera and lens. Cans see any reason they weren’t rated higher. Always a great experience with KEH. "
"This was a great experience. Everything from choosing the equipment I wanted at a competitive price, up to speedy shipping. I will be buying from KEH again and again."
"The online order experience was fantastic. The order shipped fast and the product was as described. The over all results is above my expectations. "
"Got a wrong teleconverter and received a correct one after couple days. Thanks "