"I placed an order for a license key in my country, but I received one for another country. Impossible to get a refund from customer service. I had to initiate charge back service. Just avoid Kinguin, this is a waste of time and money."
"It is a fast and good Service"
"They sell used keys! You'll never see your money again."
"I purchased a key for a PC game and when I went to activate it, the key was already used (invalid). When I tried to report it to the merchant I got no response. When I escalated to Kinguin support 8 days ago now, still no response. I am writing as many reviews as I can to tell everyone DO NOT PURCHASE ANYTHING from this site. They are a SCAM SITE and will STEAL YOUR MONEY! STAY AWAY!"
"Purchased a £45 key for a Switch game that turned out to be invalid.
Requested a refund to my original payment method and they made me contact Nintendo Support myself in order to validate if the key is infact invalid.
Whilst mid enquiry with Nintendo they randomly refunded me the money as a Kinguin giftcard, despite reassuring me that I will get a refund.
I'm now in the process of fighting to get my money back into my original payment method."
“Hello!
Thank you for contacting us.
We would like to inform you that the case has been already resolved and the order has been refunded via the original payment method as per your request. Please make sure to check the ticket regarding the case for more details. You can find the ticket via the following link: https://kingu.in/MyTickets
We are terribly sorry for the inconvenience caused by this situation and we will do our best to prevent similar situations from happening in the future.
We hope to see you again.
Best regards,
Ado”
"Bought a license key for ESET and when I tried to use it it says that it's managed by another account. Contacted their support and they just told me to use it, which I already tried. Escalated to Kinguin who expects multiple screenshots of things they should already know or I've already provided."
"Good Support and fast order. "
"It was a very nice deal :)"
"When I looked on the web to renew my antivirus licence and came across this website intuitively thought about a scam. But with a little amount, I had in minutes a key for the licence and it worked perfectly. "
"You read "1 year, 5 devices, full standard-license" in the product text (for instance: "ESET Internet Security - 1 year, 5 devices").
But, you only get a "add a device-code", that will basically register "1 device" (and nothing more! - forget all about securing device number 2-5).
And "Basically", because: The code is not the product-license-code - it is instead the code, that is used for "adding 1 more device",
=> you have no control - no internet-admin page (where machines can be added/removed etc).
=> the license is not even a "1 device" license.
They earn money, on cheating like this ... and it resembles mafia-like methods ... and might be just that!
So: AVOID AT ALL COSTS !!!
ANd, PS: You can even LOOSE the license. Because "the owner of the multi-device license", can just remove your device from his/her license, and sell the license to another prey/customer!
So, this is A MONEY-MACHINE !!!! And IT IS DEEPLY CRIMINAL !!!!
"
"Iits perfect, Dont Know how but perfect xD"
"Siempre han sido cumplidos, la entrega de los juegos es muy rápido y me encanta Kinguin muy buena pagina."
"verry vreryy niceee
site secure"
"Every since i learned kingkuin, i'll never go back to normal shops etc.
Service with customers are fast. everything works perfectly, every game that i have downloaded was installed within the next 30min from purchase.
I want to give a big hug for all of you, please continue your great work!"
"Not much to say xD good service, good prices."
A rep from Kinguin.net, Kinguin.net, has responded:
“Dear Customer,
We sincerely apologize for the negative experience you have encountered.
We would like to inform you that your order has been successfully refunded to your original payment method, as requested. Rest assured, we are taking steps to prevent such situations from happening in the future.
Once again, we deeply apologize for any inconvenience caused.
Thank you for your understanding in advance.
Kind regards,
Weronika”