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KS Tecnics

2 reviews
1.00 / 5
Computers & Electronics

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
sflick
Verified
1/5

2005-12-15

"I ordered 3 items from his company on 11-26-2005. I have not received them as of 12-15-2005. I have e-mailed them 5 times and called and left messages 7 times. I ordered the items for gifts. I would love to hear from them one way or another! I would never use this company again.
"

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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Delivering products on-time
Overall technical support
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Being knowledgeable
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Being easy to reach
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Resolving problems
Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Linda Beason
Verified
1/5

2005-12-14

"This is not a legitimate business! Following postal money order payment of $610, the seller will not respond to calls, faxes or emails. Product was supposed to have shipped in 24-48 hours.
Do not order from this site!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability