"Used to be my go to site, ordered some memory, ordered two sticks, 4gb each stick, they sent me wrong memory, I wanted to return since I already had 4 GB total, two sticks of 2 GB each, they sent me 8gb, 4 sticks of 2gb each, my laptop only has two slots but supports 8gb, after two attempts, enails, and plenty of time, no response, I'll stick with Amazon from now on! Easy returns there. Will now dispute it with my credit card company to get results."
"As always, Kahlon was helpful or integral to my older Apple machines running at optimal performance. I value the expertise of talking to a representative who understood my needs and guided me to purchase the best package. I will use them again. Selfishly, I hope that others will do business with Kahlon so that they stay in business. It may be a miracle that I found them myself. "
"My order with Kahlon actually ended up being cancelled due to an error in the process, but they were proactive and on top of things in communicating with me. No action was required on my part to pursue a refund, etc. I'll gladly do business with this company in the future."
"I ordered the wrong memory for my computer. Kahlon was very gracious about letting me exchange the memory for the correct type."
"My order stayed in Dock printed for over a week before it was actually processed. This has never happened before when I ordered. I sent to question as to when this was going to ship and it appears nobody reads those questions. I have always gotten great service from Kahlon but this time it was not good at all. I did receive what I ordered finally and all it working great it just took a lot longer to get it than it ever has in the pass. Hope they can do better next time."
"Great service, prompt response."
"The battery arrived with a very slight chip, but purely cosmetic. Works perfectly."
"The item arrived in good condition and was as advertised."
"They went the extra to ensure my item was delivered to me in minimal time."
"Ordered memory via the web around 10th January 2018 and paid by credit card. I paid for quick postage, 6 to 10 days. As of 2/2/2018 no memory, money taken from my bank account and despite emailing twice no response from Kahlon. So I'm guessing this company is a scam and a rip off. If I could rate negative five stars I would.
Advice to others "Don't deal with this company". "
"No one returned my calls.. no one available to chat.. won't respond to repeated emails.. repeated attempts to contact anyone to address my inquiry regarding my purchase.. They seem to hide from all customer complaints and are only available to chat when you are browsing their products to consider a purchase.. After the purchase they disappear and avoid all contact with customers. That was my personal experience.
I buy in bulk and wanted to place a large order, but I tested them with one single item purchase and they failed the test miserably. After going online to check other customer complaints and many customers shared my experience. I placed a very large order from one of their competitors and I got excellent customer service.
They seem to be afraid or inept when it comes to handling complaints.. They only want to communicate with customers anticipating a sale and are literally afraid to talk to anyone who has any problems or complaints. They seem to fail to understand what customer service agents are there for.. Bunch of cowards..."
"I've been buying from Kahlon for quite some time now and they are always willing to go that extra step to make my purchasing experience the best it can be. This latest order was for some antiquated server RAM. The RAM quickly arrived from across the country. I had no issues with compatibility. Thanks again Kahlon!"
"had what i was looking for, even for an elderly laptop. shipped quick. good stuff!!"
"every thing as promised, shall buy again soon."
"Ordered parts for an older laptop based on the web recommendations on compatibility. 5 stars!"