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Karatedirect.net

1 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-03-05

"I am poor and so I took a chance on the cheapest price out there. What I got was an education that perhaps you get what you pay for! I was sorely disappointed when I ordered an adult-size faceguard, and got one different from what was online. It was also large enough for someone weighing 300 lbs! I guess they just give you whatever they want, and what they had that day was XL. Also, although it was supposed to be new, it had some deep scarring in the plastic guard bars. With a 15% restocking fee plus return shipping, it is not really worth returning--so they got me. Perhaps they will get you too, if you do not know exactly what you are ordering."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Being easy to reach
Making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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