"Called at 4 to see if the tires I wanted were in stock. They were and the store closed at 5pm. They were willing to stay late and install my tires. Great service."
"Great experience. My tire was changed within 30 mins. Excelllent customer service."
"Everyone was very knowledgeable and helpful. Enjoyed the visit. "
"Technician did not check alignment as requested when purchasing 4 tires. Customer service rep apologized and said he would discount the alignment if the align was needed when i brought the vehicle back for the alignment check. I had to make another trip out the following afternoon for the check. Service rep still charged me full price for the alignment...."
"Second time using Kauffman and the riverside location. This time I used online order, I received a call the following morning to confirm. Service and people are great. Keep up the good work. Wish I would have used Kauffman, rather then walmart in past. The selection and service is so much better."
"The gentleman serving us was very professional and courteous. However, after he printed the quote for 4 new tires, balancing, etc....I called Discount Tires for a comparison. I decided to go there instead because the same service/purchase was $300 less. So, I didn't purchase from you. Sorry!"
"I got my oil changed during my lunch hour. I dropped off my car then walked across the street to grab some lunch Service was completed and my car was ready to pick-up when I finished my lunch. Very quick service!"
"1. oil and filter change
2. reset computer to mark change
3. fix tire leak (free)
the location I go to is busy and so are the stores that compete."
"Asked them to only do an alignment if my car needed it-they did it regardless and didn't show me proof one way or the other that it really needed it. Also, missing 3 of the 4 air fill caps on the new tires and they were all there when I dropped the car off. Will consider using a different installer in the future. "
"I received good evaluation of my driving and car and tires were recommended that fit. My thanks to Caleb who is excellent in his knowledge and advise. "
"Overall good service. They took a bit longer to get my tires replaced than was first quoted me (~2 hrs). Also, they do not do emissions testing there which was inconvenient. Other than that, they were friendly and responsive."
"The price was good.
Service was very fast.
The people were courteous.
I will buy from them again. Just not the same tires.
The car (Equus) came with Continentals but wore out at 24k. Couldn’t make up my mind between two (Toyo or Michelin). They were about the same cost but Toyo had a better warranty so went with them. I would not recommend them. In the morning, the car shakes. Takes about 10 miles to smooth out and they are very loud.
"
"great job, great price, quick, couldn't ask for anything more, good job guys and girls!"
"great expreince
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
"Everyone is always very friendly at this Kauffman. I usually go to PepBoys but the service is much better and the atmosphere is nicer at Kauffman. "