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Verified
5/5

2024-12-08

Got done what I needed

"Young service rep Samuel was friendly and competent in getting my 4Runner serviced for oil change/tire rotation, and battery install. All went smoothly with no attempts to sell me on unnecessary/extra services. "


Verified
5/5

2024-12-03

Excellent service

"Excellent service from Kating Toyoya parts department "


Verified
5/5

2024-10-29

Excellent Customer Service

"The on-line salesman, Mike was the BEST!
He walked me through the options and pricing and we added a few items to accompany the original order and it has shipped to my local service company to handle the mounting and install!
Seamless!
"


Verified
5/5

2024-08-31

Great!

"I received my order in perfect condition. It was execelent!
"


Verified
5/5

2024-05-30

Service Delivered

"Excellent help over the phone, followed by quick delivery at a great price! "

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Verified
5/5

2024-05-13

Purchasing 4Runner

"Lekan was great. We test drove several vehicles and he went over features very well. He also gave us space when we asked for it, made the shopping experience great. "

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Verified
5/5

2024-03-15

Great Service!

"I had an amazing experience when purchasing my Toyota Grand Highlander at Keating Toyota. I was met at the door and they did everything in their power to make sure I was in the vehicle that best suited me. I walked in expecting to purchase a Toyota Highlander, but after test driving one I knew it was too small for my needs. They quickly showed me the Grand Highlander, and I knew it was exactly what I needed. I did not feel pressured into purchasing a vehicle. In fact they gave me time to check out different options before making my final decision. I had a vehicle to trade in, and they were more than fair with the amount they gave me for my vehicle.

The finance department worked with me on setting up my warranty. I left feeling as if I had purchased too much on my warranty and called the next day. They had me come back in and they did everything they could to make it what I wanted. I left feeling very happy with the changes and felt valued as a customer. I appreciate everything the sales team and the finance team did for me. It was a great experience and I absolutely LOVE my new car!
"

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Verified
4/5

2024-03-09

Everything is always great

"Carlos is always friendly and always take care and follows up. "

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Verified
5/5

2024-03-03

Order parts online

"After placed an online order, Mike Kainer always tried his best to help, and find the installation guide and emailed back. Excellent, Thanks. "

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Verified
5/5

2024-03-03

excellent

"Great Service all around."

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Verified
5/5

2024-01-18

Amazing!

"Extremely professional and very knowledgeable!"

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Verified
1/5

2023-12-17

Not in stock

"Ordered parts online and my card was charged. Online order said shipping details would be emailed next day. Three days later and no details yet. Called parts dept and was told parts are coming out of Kentucky when they become available, probably several weeks from now per parts dept. "

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Verified
5/5

2023-12-15

Weather Strip Order

"Very professional service and reasonable price "

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Verified
5/5

2023-11-29

Ordered OEM

"Ordered spark plugs and they happen to be on sale for Black Friday! 25% off for OEM plugs, can't beat that. They shipped quick and seems to be package well. Thanks Keating Toyota!"

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Verified
5/5

2023-10-23

Got exactly what I ordered on time

"It was just fine. What I expected. "

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