ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-05-31

"Very satisfied. I have used keep calling for years. It's reliable. "


Verified
5/5

2014-05-30

"It was simple to set up and worked clearly"


Verified
1/5

2014-05-30

"My experience with KeepCalling.com was not good. I purchased a $5 block of minutes for my wife to call her sister in South Korea. KeepCalling.com advertises that if you use your cell phone you will only be billed for local minutes if you use one of their local access numbers.

My wife called two different local access numbers, both located in our local area code. I set the account up to be PIN-less when used with her cell phone. When she received the prompt to dial the international number, she called her sister. On two of the calls she dialed the number herself. On the third one, she used the Speed Dial key that I had programmed in for her sister.

This afternoon I received a text message from my cell phone carrier that I had exceeded $100 in international long distance charges. WTF? I checked with KeepCalling.com, and they told me that their records only show one successful call was made and it lasted just over one minute. I checked with my carrier's call log online and it shows that my wife dialed the KeepCalling access number before each of her calls, and then it is immediately followed by a call to Korea - using my carrier's regular rates of $3.55 per minute!

KeepCalling.com's tech support claims that my carrier somehow intercepted her call and disconnected it from KeepCalling.com's local access number and rerouted the call through my carrier's service. Apparently, they did this instantaneously and silently so that my wife was never aware of it. Yeah right. These guys are scam artists and you are risking your money if you give it to them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-05-29

"easy, quick and good value"


Verified
4/5

2014-05-29

"There is at times a delay or echo on the receiver's end which I can hear."


Verified
5/5

2014-05-29

"Thanks for your excellent service "


Verified
4/5

2014-05-27

"Quality is not very good with lots of background noise using iPad or android."


Verified
5/5

2014-05-27

"I am extremely satisfied with the service offered by Keepcalling. The rates for international calls are very low and the quality of the connections is very good."


Verified
5/5

2014-05-27

"Your service has been the BEST that we have found. Thank you for saving us so much money on our international calls"


Verified
5/5

2014-05-27

"An efficient, economical and reliable service!"


Verified
5/5

2014-05-23

"Keepcalling is always easy to purchase, no hassle and the call quality is excellent. "


Verified
4/5

2014-05-23

"Application crash a lot and it shut down the wifi I am stuck "


Verified
5/5

2014-05-22

"Best quality sound and cheapest international calling card provider"


Verified
4/5

2014-05-22

"I always prefer voice quality when it comes to VOIP services so, this is what Keep Calling providing; however, sometime I have noticed without any reason keep calling app lost its WiFi signal even though WiFi works fine. need to improve that.
Overall enjoyed service from about a year now.
"


Verified
1/5

2014-05-22

"quality to mobile in israel are bad! "