ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Kenka Rug Outlet | Toronto-Rug.ca

3 reviews
3.75 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2016-01-06

"
I never write reviews but I will say this was an amazing rug. It was 50% off and came in 2 days. It was heavy to carry up to my apartment, you'll need help but it was great quality.

Very happy with this purchase! the color is exactly what we were expecting and it shipped very fast.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2015-08-30

"I purchased the storm purple shag rug off of the summer sale page . I was introduced to it via ebay. I visited kenkarugstoronto. website to order. I received my purchase very quickly I must say and the quality of the rug is Great. However the colors are Not what I thought I was ordering. They are Not the colors on the websites that I viewed. The rug is more like the colors of what I see here on the Yelp site. I am Very Disappointed . I contacted them within 5=10 minutes of receiving my rug. They emailed me back saying The photo was taken from the actual rug and that do to different monitor settings the colors may appear different. Well when someone is purchasing a rug or whatever online Colors are Very Important and should present it's true colors or State that on your website. Now I must pay upwards of $60.00 to ship it back as it is Not what I ordered. I will be filing a complaint with the Ontario Better Business Bureau as I feel this is their error and should be corrected. Either post the true Colors or state Their issues with the photos and monitors. Buyer Beware. . All I wanted is the rug I fell in Love with. Very Very Disappointed.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-07

"Thank you for the rug we purchased"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges