ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-12-20

Always a good experience with the Parts department

"I've had a few calls with this crew, and every time they are knowledgeable, informative, and thorough. Great customer service as well."


Verified
5/5

2024-12-10

Great help in identifying a part and getting it.

"I needed a wheel for a Toyota Highlander that was badly scratched. Your part associate helped me identify the part and actually get it the same day! I appreciate you helping me many, many time on small purchases. Plus, when I have had costly parts and repair, you came through. Please keep up the good work! I like my Toyotas and want them to last."


Verified
5/5

2024-12-10

Best service part group

"This is one of the best service parts group that I have worked with, they are very knowledgeable and they hospitality is excellent. Thank you "


Verified
5/5

2024-11-07

Awesome Sauce

"Kerry Toyota is the best. "


Verified
5/5

2024-10-16

Great parts dept

"Ordered replacement window weatherstrips for my 2012 Tundra. Found the correct parts easily, placed the order and they were shipped to my house in two days. Impressive!"


Verified
5/5

2024-09-09

Great Parts Department!

"Ordered part online picked up at part department."


Verified
5/5

2024-08-29

Excellent!

"Outstanding customer service! "


Verified
5/5

2024-08-21

Fifth Time Kerry sales satisfied custiner

"This Tundra makes the fifth vehicle we’ve purchased from Kerry. Four of them new vehicles and three of the 5 through CJ. CJ takes the time to listen to what you want and helps you find the right vehicle for you. The rest if the team is also focused on providing top notch service. "


Verified
5/5

2024-06-24

Parts

"Under hood insulation for Corolla hatchback fit perfectly."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-08

Friendly, professional service

"I have an older Toyota sports car (1992 MR2) & do a lot of refurbishment & work on it. Some parts are difficult to source. The good folks at Kerry not only are a great help in finding parts, but are always enthusiastic about cars in general & about my car. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2023-12-10

Pricing structure is lousy

"When looking for a blower motor for my wife’s car, list price is $166. It is online from your store for $138. Toyota Nashville is $111. I called and asked if you matched pricing, and you couldn’t even match your own pricing ????
I bought the blower from somewhere else. Not cool.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-16

Great customer service

"I ordered a car part for a Christmas gift and the parts employee called to make sure it was the correct item before shipping. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-26

Terrific Tindra

"Matt was incredible. I couldn't be any more pleased. After 1 call with Matt I knew it would be worth the 2 hour drive for my Thundra."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-20

Easy

"Very easy to use and it saves you money.e"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service