ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Keytoi

12 reviews
3.96 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2014-06-02

"NEVER I MEAN NEVER PURCHASE ANYTHING FROM HERE !!!! I purchased a fanny pack from here 3 weeks ago !!! Bought 3 day fast shipping still hasnt sent it to me !!!! i left them over 5 voicemails !!!!! Do not ORDER FROM HERE !!! && i still havent recieved my money back && do not know what to do !!!!! STAY AWAY FROM THIS SITE HORRIBLE SERVICE !!!! I WILL BE CALLING MY BANK TO GET MY MONEY BACK !!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-02-05

"DO NOT ORDER FROM KEYTOI! My story is as follows:

Ordered a leather hand strap for my DSLR. Item was and still is listed as being in stock.

Ordered on a Wednesday morning and selected 3 day shipping so I could have it by Monday or Tuesday (at the latest) the next week. I immediately received a conformation of my order and a confirmation of them charging the card I paid with.

After 24 hours I messaged the company (via their website) to check on the status of my order, hoping that it had been shipped and the tracking info was just slow coming through. I received no response to my message. After another day (now Friday, 2nd business day) I call the company to track down the status of my order. After listening to hold music for 15 minutes (automatically went to hold, not even a computer voice)I am redirected to the voicemail because nobody is answering the phone. I leave a voicemail in the morning, and by the end of the day I have still yet to hear anything from the company other than they have charged my credit card.

On Monday (a full 3 business days after ordering, 5 days actual time) I call again and same story, no answer, hold music, voicemail. I email them via their website stating that I expect to hear from them within 48 hours regarding my order or they can go ahead and refund me the money they already have charged me. As usually with everything on their website, within 3 minutes of submitting the email, I got an automated response saying "we'll get back to you as soon as we can".

It's now Tuesday, my item should have been delivered by now, but that would have required the company to actually care at all about their customers. I expect that I will never actually hear back from the company in response to any of my voicemails, messages or emails. I also expect that I will never receive my order and that I will never be refunded the money that was charged to my credit card.

DO NOT ORDER FROM KEYTOI! You give them money for a product, they give you silence and nothing else back.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-02-23

"I got a great price on my radar detector and it was delivered much quicker than I expected. I would definitely buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-15

"The item was received on time,and the person who got it as a gift was very very please. Thank you very much! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-12

"The price was cheaper than on other sites and it shipped way faster than I expected! Almost too good to be true but it wasn't!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-30

"I was very pleased with the product and the speed of delivery. I would highly recommend purchasing from Keytoi."


5/5

2012-01-30

"awsome i cant wait for my next purchase"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-01-27

"Bought an ASUS Transformer tablet from these guys.
Later found it from a much bigger store for $20. bucks cheaper.
I told them about it and they immediately credited me the $20. difference.
Shipping was faster than fast and service was impeccable.
I will be back to do more deals with Keytoi, they are top drawer!!
PBD
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-04-01

"I ordered a Canon 60d SLR body from keytoi at a price that was $100 better than most competitors. Keytoi's web page showed it as "In stock" when I ordered, and they charged my credit card right away, but soon after the order they wrote a nice personal email saying it was in fact not in stock, and would not likely be in stock any time soon. Call me naive, but I expect companies to do what they say they will do, and if they take an order marked In Stock, I want it shipped right away. It's been more than a week and there's no signs the item is coming, and they apparently have charged my credit card. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-01

"Purchased a New Canon HV-40 video camera from Keytol and was satisfied with their Price Point and very satisfied with their quickness in Delivery... An AOK internet / Online Seller from myself, an Internet / Online Buyer who works the search engines in reading product reviews, then search's for the Best Prices, then chooses who is the Winner... Keytoi, with No Sales Tax and Shipping included... Cheer & Hang Loose... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-24

"I bought a sony tv last week from keytoi.com and was very pleased with their price and their delivery.
Would definately recommend them!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-15

"I bought a Lenovo T410 from Ketoi.com with a sweet deal. It was one of the best experiences I have ever had online shopping. The website was clean and easy to navigate, the product arrived in less than expected time. Superb service. I also love my Lenovo T410, it boost up windows 7 professional in less than a minute. Will definitely buy from Ketoi again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A