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Product & services pricing
3.88/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.21/5
Customer service:
4.02/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
1/5

2018-10-15

Cant tell me how long shipment will be

"Spoke to the agent and they couldn't tell me when the shipment would arrive. The material was in stock and I wanted to have it expressed. They could not help. The only thing they could do was read a prewritten response sheet. Like talking to a computer that doesn't know anything except what is programmed in them."


Verified
5/5

2018-10-20

Right parts for the right price.

"I shopped with KiaPartsNow before. Easy to find parts, right price and delivered in store condition."


Verified
4/5

2018-10-18

First Purchase

"My first time using your service was.......interesting. I appreciate the detail of the information and availability, but could you make it a bit easier to find normal maintenance items. I didn't really need to look through "heater exchange assembly" to find a cabin air filter. And wipers come in two parts? I'm really not sure I want to assemble wipers. I'll see how it goes when I get all these different parts."


Verified
5/5

2018-10-17

KiaPR

"Excellent service! reasonable price!"


Verified
5/5

2018-10-16

EASY TO ORDER

"Great and useful online order tools "


Verified
4/5

2018-10-15

Technique Part

"You may offer real photos of the parts because we dont always know if its the correct one"


Verified
5/5

2018-10-15

VERY GOOD THE SERVICE AND DELIVERY

"When I need a part for my Kia soprtage 2002, the mejor place for prices ansd inventory is Kiapartsnow.."


Verified
5/5

2018-10-07

"a web site very easy to buy with great prices..."


Verified
5/5

2018-09-29

Quick and much better than a dealer

"I have used KPN for two cars now. So far, all parts have been correct, shipping has been very fast. will continue to use them when needed because it is 15 miles to a dealer that usually have no parts, so that is 60 miles total and the few times I used them, they got it wrong. Better to see the parts explosions myself and get the correct part the first time."


Verified
3/5

2018-09-24

Shipping almost caused me to cancel.

"I needed a small $3.00 gasket which could easily be dropped in an envelope and mailed first class for the cost of a postage stamp, but shipping was over $10.00. I went ahead and purchased because I really needed it, but feel that for what it is, the shipping cost is a rip off. I may change the rating up or down when the part arrives, depending on the experience. I should get great service and super fast delivery for the price I'm paying for this--we will see. . ."


Verified
5/5

2018-09-20

Good folks to buy from

"I got the parts quicker than anticipated. They were the correct parts and quite a bit less than what the oem dealer wanted for them.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-09-20

Works great!

"Easy transaction, shipping was fast!"


Verified
5/5

2018-09-19

Excellent site for all Kia needs!

"Way cheaper then dealership even when you include shipping, everything you could imagine is here to order, fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2018-09-15

Wrong Parts!

"Parts delivered do not match parts numbers on my order and do not match the part numbers on their delivery note! Now, it seems I must wait for them to prepare a returns order and receive the parts they incorrectly shipped to me before they will correct their mistake. The lady who answers the phone is always friendly and helpful but that does not resolve the problem."


Rep reply posted 2018-09-21
A rep from KiaPartsNow.com, GeorgeGPG, has responded:

“Hello,
We sincerely apologize for any inconveniences caused. A free return label was emailed to you. We will create a replacement for the correct parts once the return label shows as active.


Verified
5/5

2018-09-14

They have it all

"The parts I was looking for were, in my mind, a little weird...but they had them...."