"The price was reasonable and the service was excellent.
My order arrived quickly."
"Easy to use. Thanks"
"very happy with service and delivery, will definitely buy again."
"Very smooth transaction. Excellent site"
"Live Chat works. Good diagram for making sure you find what you need."
"I placed an order on 9/3 for a rear door part. At checkout, the shipping was estimated to be $28 which seemed reasonable for the size of my part and the estimated delivery date of 7 business days after ordering. I then received an email 24 hours after placing the order that stated my shipping costs would go from $28 to $159 for a $230 part. Needless to say this turn of events was very disappointing. For a site that only sells Kia car parts, I am shocked that they don't have a better grasp of their shipping costs. I guess using Amazon and to a lesser extent eBay has spoiled me into expecting more from a site that specializes in only auto parts.
So if you are ordering from this site, be prepared for an email raising your shipping fees after you have paid for your order."
"I needed a new front bumper and this placed made it easy to see everything I needed to go with it. Great prices with great visuals to show where each part goes. "
"Very helpful. The illustrations were excellent."
"Easy site to use, low prices and easy diagrams to find exactly what i need to repair my car."
"Was hoping the parts would of got here sooner but it is what I ordered and the purge valve fixed my car when I thought it was the fuel pump that was going out. Whenever I filled it up it wouldn't start with out several tries and pushing on the gas. After I got that installed filled it up and fired right up made my day plus put on a new fuel tank filter too!!"
"Ordered parts through KIAPartsNow a couple times. Relatively fast delivery. Delivered the exact parts I was looking for. Will order more parts from them again (especially since I have a KIA). "
"Not only that it is easy to order the parts that I need, Kia Parts Now also have the cheapest shipping cost . I actually save more than a hundred dollars. "
"simple, easy to identify parts needed...Thanks!"
"Priced the same parts at a local Kia dealer. Saved about $200 purchasing through Kia Parts Now. Thank you."
"I'm hoping the right color comes in. I was able to find the part without issue, but it gave me no indication of color. Now, whether or not there is more than 1 color, I don't know... but still. "
“Hello,
We apologize for any inconveniences caused. Colors are generally not listed in the description of parts. A way to ensure you are receiving the correct part for your vehicle is to use our VIN verification function on our site. ”
"Email can be good. Hopefully that delivery will also be acceptable"
A rep from KiaPartsNow.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you may have experienced. The part on your order is an oversize part that required additional shipping as it could only ship via LTL Freight. The shipping estimate is an estimate only and may change due to dimensions and weight of item. Rather than cancelling the order due to incorrect shipping costs, we notify our customer of the situation. Again we apologize for the inconvenience.
”