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Product & services pricing
3.88/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.21/5
Customer service:
4.02/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2018-04-25

Fast shipping , good price

"Fast shipping , good price"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
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Verified
5/5

2018-04-25

Suffolk, VA Usert

"Parts ordered fit perfectly!!!"


Verified
5/5

2018-04-25

Great Service

"Had what I wanted. Got it to me quickly."

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Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-04-24

Kia rear camera

"Although KIA should be responsible for these known defective back up cameras, this dealership sent the correct part and shipped it quickly."


Verified
5/5

2018-04-24

Excellent parts and service

"Ordering was easy and the parts fit easily and perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-04-24

Fuel rail

"Arrived. Quickly and were. Correct a little. Pricy though "


Verified
5/5

2018-04-24

smooth

"ordered something and decided to cancel it. forgot to order two more items and saved on shipping by cancelling the previous order. via live chat, within a couple minutes the CSR submitted the cancellation request and assured me i would received a confirmation email within 24 hrs"


Verified
5/5

2018-04-17

"I found What i esa looking"


Verified
2/5

2018-04-17

S&H too hi

"Great price on parts but the shipping and handling was very high "


Verified
5/5

2018-04-16

Best one-stop shop for Kia parts with reasonable shipping price

"I actually found kiapartsnow once and now order all parts here. There are some sites that give "better" pricing... until you reach a shipping step and see how much shipping costs. Customer service is very reasonable and fast, so I am happy with it."


Verified
5/5

2018-04-12

Excellent!

"The drawings made it easy to find the parts I needed."


Verified
2/5

2018-04-12

Very Poor Shipping Time

"Ordered my parts 4/2/2018, contacted KiaPartsNow to verify parts availability as recommended by the website before paying for "Next day air shipping". They replied back with in an hour confirming all my parts by part number were available. I paid the additional $60.00 shipping for next day air. The following day I received a shipping confirmation for 4/11/2018 ? I contacted KiaPartsNow again to question the shipping date, they said that "Next day air" doesn't start until it ships. I am 62 and have never heard such a thing, ordered parts for years in business and next day ment next day if the part was available. They asked if I wanted to change my shipping but it would delay my order. I chose to stay with my original order request. I recieved my parts on the evening of 4/11/2018 and my order was correct but I will not order from KiaPartsNow in the future and would not recommend anyone whom wants their parts in a timely manner."


Verified
3/5

2018-04-12

"Parts I needed did not indicate color. "


Verified
2/5

2018-04-11

"Shipping is 500% of the part cost. usps would have been much cheaper. "


Verified
5/5

2018-04-06

Money Saved

"Compared to the dealer money in my pocket and the same genuine Kia parts yes.How sweet it is."